Failed Battery Cell Module Advice

andrewd23

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First Name
Andrew
Joined
Sep 3, 2026
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Location
Oakland, CA
Vehicles
2021 Mach-E Premium RWD
Hello all,

I dropped my 2021 Mach-E Premium RWD off at the dealership July 25th after experiencing a powertrain malfunction and turtle mode. Dealership has said that the part is on back order with no ETA.

I purchased this car used in February from an autonation location, and it doesn’t have the ford extended warranty. The dealership claims to no have any loaners available and Ford corporate maintains that there are no programs for rental relief due to the car’s lack of extended warranty.

Being without a vehicle for the last 45 days has been frustrating and just wanted to see if anybody had advice on potential recourse.

Thanks!
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