FedEx lost my NACS adapter

dethbunny

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We've got two MMEs, so ordered two of the NACS adapters back in March. I got the shipping notifications for both NACS adapters a couple days ago from FedEx, and was excited that they'd finally be arriving. When I saw both of the packages were mismatched though, I was pretty confused. Note that one was in the paper-style pack, and the other in a FedEx plastic mailer. The plastic mailer had the original shipping label from a paper mailer cut-out and re-purposed.

The best I can guess is that the second one got damaged and opened during shipment and intermingled with other parcels, and whoever tried to fix up the mess accidentally swapped some labels around. Now I'm the recipient of some Legrand "DLM Network Bridge Modules." So, uh, anyone want to trade for a NACS adapter?

I'll follow up with Ford but from the sound of what other people have said I'm likely just going to have to buy a 3rd party adapter.

Ford Mustang Mach-E FedEx lost my NACS adapter IMG_2264


Ford Mustang Mach-E FedEx lost my NACS adapter CA3138EF-2D93-4A88-8D06-F9B1A1A964D9_1_201_a
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dethbunny

dethbunny

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Want to trade? :sneaky:
 

Deleted member 19354

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I’m certain since yours valued member of the Ford Family it will be resolved soon
 
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dethbunny

dethbunny

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Ford's team reached out to me via DMs and got a replacement sent, which was delivered today. Honestly really amazing, happy to have it taken care of so painlessly.
 


Charge_Rob

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Ford's team reached out to me via DMs and got a replacement sent, which was delivered today. Honestly really amazing, happy to have it taken care of so painlessly.
Glad to hear everything worked out! :rockon:
 

ChasingCoral

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Ford's team reached out to me via DMs and got a replacement sent, which was delivered today. Honestly really amazing, happy to have it taken care of so painlessly.
Congratulations!
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