Ford Pass app - suddenly stopped working

[cmsva1]

Out of the blue, app no longer launches on my iPhone 12. This screen shown appears, then the app crashes. Any pointers what to do? Reinstall app? If I do that, do I have to set up PaaK again?

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[MorsRedigo]

i had this issue too. My fix was to reinstall it.

 

[Macsurveyr]

Version 3.28.0 is available in the App Store - just now. You can try it for starters.

 

[RickMachE]

It's different for everyone. FordPass is awful, backend servers are awful, support is next to non-existent. I got a case number on July 2nd. Today is August 11th, haven't heard a word.

 

[Brutakus]

I've been having this issue since the last update. Just installed the newest one that just came out and its still bricked. Guess I have to reinstall and hope no PaaK issues come up

 

[Terje]

I have struggled with the ford app with it stopping, closing and the car not finding the key
Now I think I have found a possible solution, so that the app can work in the background without having to open it every time. It also does not seem to have an abnormal amount of current. I have a Samsung S21 +, went into "settings", then to "battery-my-device management", then to "battery" and then to "background usage limit" and finally "apps never in sleep mode". There I removed several apps that I did not use and that did not go to sleep and then I pressed the "+" sign and added the ford app.
Now the key symbol of the ford app is at the top of the phone, and I can now leave it there in the background and it works great. If you have problems with the key on your mobile, try this

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