FordPass App down?

pp1422

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I am not able to login into FordPass since this am. All the Fordpass app button were in loading state. I tried switching back to previous version, even force stopping the app and now logging out. Nothing worked. I am not able to login now. Anyone facing same issue?
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methorian

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Yes - it seems they're having some server issues.
 

DogNPony

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Yep.
Ford Pass is dead AF...
 

thecodingart

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Oddly enough, PAAK is working even though the cloud side of FordPass is down.
Bluetooth for the win!


Screenshot_20240522_081235_Microsoft Launcher.webp
Paak is local for the most part.

It would seem that something supporting the FordPass/LincolnWay services is down. I can confirm this is happening for both the FordPass 4 and 5 experiences atm.


I can only take a guess at what might be going on, but this is likely being swarmed on and will be resolved as soon as possible.

Edit: This might be a bit larger on impact than just the app. I'm definitely sure that Ford is actively working at triaging and resolving the issue. I would just hang tight ;). You might see some wonky stuff start happening with notifications and other things tied to charging/preconditioning in vehicles.
 
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Before I went into the app and realized it was not connecting to the servers, I received two phone notifications that alarmed me:

1. Electric Range reduced
2. Plug in to maintain 12v Battery

I only went into the app this morning because of seeing those two messages pop up.

I am not panicking, because I can only assume that these are false notifications, and somehow related to the Ford servers being down. Note: the web browser-based dashboard is also down, so this is not just the app.
 

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I am not able to login into FordPass since this am. All the Fordpass app button were in loading state. I tried switching back to previous version, even force stopping the app and now logging out. Nothing worked. I am not able to login now. Anyone facing same issue?
Knock on wood I’m up and running


Nope it crashed. Argh
 

thecodingart

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Knock on wood I’m up and running


Nope it crashed. Argh
Yeah, I wouldn't get your hopes up. The FordPass 5 application experience should hold just fine with local commands/controls. The FordPass 4 application experience is less predictable in these types of states.

In general though, services are down. I wouldn't expect a unique case to get through.
 

dallowev

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Tried logging into their Ford Credit website as well and it was having a ton of issues.
 

Mme4me

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Down for me too. On the plus side I received an email invite from Ford to an EA event in Long Beach. I'm not in EA (or Long Beach). :)
 

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Oddly enough, PAAK is working even though the cloud side of FordPass is down.
Bluetooth for the win!


Screenshot_20240522_081235_Microsoft Launcher.jpg
Not mine. It signed me out and I can't sign in. Maybe that's because I was using FordPass 5.

Not sure what the issue but there is a widespread IT outage impacting LOTS of things right now. One of those is the Ford servers. My PaaK is currently PaaB (Phone as a brick).
 

AhardFSU

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Same. I'm not getting any feedback from the app.
 

AngryMan

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Down for me too. On the plus side I received an email invite from Ford to an EA event in Long Beach. I'm not in EA (or Long Beach). :)
Ford Mustang Mach-E FordPass App down? SCOTTS
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