FordPass App down?

[pp1422]

I am not able to login into FordPass since this am. All the Fordpass app button were in loading state. I tried switching back to previous version, even force stopping the app and now logging out. Nothing worked. I am not able to login now. Anyone facing same issue?

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[methorian]

Yes - it seems they're having some server issues.

 

[DogNPony]

Yep.
Ford Pass is dead AF...

 

[Snakebitten]

Oddly enough, PAAK is working even though the cloud side of FordPass is down.
Bluetooth for the win!

 

[thecodingart]

Oddly enough, PAAK is working even though the cloud side of FordPass is down.
Bluetooth for the win!

Paak is local for the most part.

It would seem that something supporting the FordPass/LincolnWay services is down. I can confirm this is happening for both the FordPass 4 and 5 experiences atm.


I can only take a guess at what might be going on, but this is likely being swarmed on and will be resolved as soon as possible.

Edit: This might be a bit larger on impact than just the app. I'm definitely sure that Ford is actively working at triaging and resolving the issue. I would just hang tight . You might see some wonky stuff start happening with notifications and other things tied to charging/preconditioning in vehicles.

 

[StarMachE]

Before I went into the app and realized it was not connecting to the servers, I received two phone notifications that alarmed me:

1. Electric Range reduced
2. Plug in to maintain 12v Battery

I only went into the app this morning because of seeing those two messages pop up.

I am not panicking, because I can only assume that these are false notifications, and somehow related to the Ford servers being down. Note: the web browser-based dashboard is also down, so this is not just the app.

 

[Deleted member 19354]

Yes - it seems they're having some server issues.

Imagine that!

 

[Deleted member 19354]

I am not able to login into FordPass since this am. All the Fordpass app button were in loading state. I tried switching back to previous version, even force stopping the app and now logging out. Nothing worked. I am not able to login now. Anyone facing same issue?

Knock on wood I’m up and running


Nope it crashed. Argh

 

[thecodingart]

Knock on wood I’m up and running


Nope it crashed. Argh

Yeah, I wouldn't get your hopes up. The FordPass 5 application experience should hold just fine with local commands/controls. The FordPass 4 application experience is less predictable in these types of states.

In general though, services are down. I wouldn't expect a unique case to get through.

 

[dallowev]

Tried logging into their Ford Credit website as well and it was having a ton of issues.

 

[Mme4me]

Down for me too. On the plus side I received an email invite from Ford to an EA event in Long Beach. I'm not in EA (or Long Beach).

 

[ChasingCoral]

Oddly enough, PAAK is working even though the cloud side of FordPass is down.
Bluetooth for the win!

Not mine. It signed me out and I can't sign in. Maybe that's because I was using FordPass 5.

Not sure what the issue but there is a widespread IT outage impacting LOTS of things right now. One of those is the Ford servers. My PaaK is currently PaaB (Phone as a brick).

 

[chiendat]

I use the FordPass Pro app and it kicks me out too.

 

[AhardFSU]

Same. I'm not getting any feedback from the app.

 

[AngryMan]

Down for me too. On the plus side I received an email invite from Ford to an EA event in Long Beach. I'm not in EA (or Long Beach).

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