FordPass iOS - Should I Be Getting Notifications?

[billyp]

Mine worked, and then stopped working. Only thing I found to fix it was uninstall and reinstall the app. That worked.....for a while and then notifications stopped again.

Sponsored

 

[GW Shark]

Mine is really acting up lately. I charged the car to 90% yesterday and my app won't update itself (still reads it's at 61%). A week or so ago, it would update regularly or when you initiated an update. I even deleted and re-installed the app. PAAK hasn't worked in so long, despite all my attempts to get it to install, I've given up. The good news, other than these issues, the car is running great!

 

[RMoore]

Could it have something to do with two different phones being linked to the account? What if your friend deletes your FordPass account from their phone?

 

[Logal727]

Mine is really acting up lately. I charged the car to 90% yesterday and my app won't update itself (still reads it's at 61%). A week or so ago, it would update regularly or when you initiated an update. I even deleted and re-installed the app. PAAK hasn't worked in so long, despite all my attempts to get it to install, I've given up. The good news, other than these issues, the car is running great!

Make sure your connected services in the vehicle are actually working. You can turn it off and wait and then turn it back on and that sometimes resolves the issue.

 

[Jimrpa]

Could it have something to do with two different phones being linked to the account? What if your friend deletes your FordPass account from their phone?

I could ask him to do that.

 

[GW Shark]

Make sure your connected services in the vehicle are actually working. You can turn it off and wait and then turn it back on and that sometimes resolves the issue.

Good suggestion but to no avail. It is connected and in my Fordpass message center I have a message stating my car has charged to 90%. But concurrently, in the Fordpass app home screen I am still at 61%. (verified the car is at 90%). Sometimes you just have to delete all the bluetooth/wireless connections and build them again. I'll do that when I have the time. Not a big deal but work to be done on the software side.

 

[ziptbm]

I’ve had multiple Ford EVs now for over 2 years and it seems like the notifications work for a period of time and then something breaks that requires an uninstall and reinstall.

I’m on the iPhone Upgrade program, so I get a new phone every 12 mo, but this cycle and I am forced to reconfigure the app at each upgrade, I made it almost 4 months before I had to uninstall and reinstall FordPass again. It’s super annoying because one day the notifications just stop working and you see in the app there is a red flag on messages. This is now the third cycle where I’ve noticed this behavior. @Ford Motor Company

Sponsored