Glad you figured it out. It was the only possibility with everything you tried.
I’m concerned that when my Mach E arrives (whenever that will be) that I may have trouble with connecting Wi-Fi. I switched a month or so from AT&T DSL to Comcast cable and have trouble connecting devices to the Gateway. I often get messages that they (device) cannot connect because there is no Internet connection when all the devices that are connected and use the Internet are fine. I have to reboot the gateway and that usually works but not always. I don’t know if it is a DHCP problem or a DNS problem but I truly don’t understand networks and these things. What would I do to correct a DHCP problem? For DNS problems I have tried switching from automatically getting DNS to manual and that doesn’t work. Maybe it is a DHCP problem? Any advice?
My advice is to wait until you get the car and see if it’s even a problem.
That’s true but I also want the advice because I have trouble connecting devices now. For example, I’m trying to connect an Amazon Echo and it cannot connect to the gateway (says no Internet connection when all my other devices work fine). If I knew what o do I wouldn’t have these problems. My TV says to check the DNS server and like I said, I’ve tried setting it manually with no luck. I don’t know what to do at this point.
Sounds like a buggy gateway. You should double check the primary and secondary DNS, but that wouldn't impact a device's ability to connect to your network. In that scenario, I woudl check the DHCP settings and see if there some "default" setting you can revert to.
What is DHCP and how do I correct a problem with it?
DHCP is the process by which your router (built into your gateway box provided by the internet provider) assigns unique Ids to each device that connects wireless or wired. Now if you already have WIFI connectivity issues you need to get those resolved anyway. You dont seem to have any complicated setups and you should start with the internet provider to see if they can replace the gateway and see if that resolves your issues. If your other devices are working Ok then it should not be a problem with MME connecting (I am assuming here). If you have troubles with current wifi adding MME into the mix is one more issue to tackle.
Thank you. I had my own routers before Comcast came out and told me to only use their gateway. I can connect them again and see if this alleviates the problem but Comcast said having additional routers would "confuse" the gateway (Wi-Fi). I have an Apple Airport router and a Linksys router. Maybe I should reconnect one or both of these? I would still plug the ethernet cord to the gateway though as that is where the internet comes in. There is also a button in the software where I can turn off the Wi-Fi on the gateway. This network stuff has me going crazy.
I've got a GT reservation and was on the Android Auto team early on for several years at Google (not there anymore). I let my buddies know of this thread to investigate further. Hope it's all debugged by summertime for me
I'm glad you finally got everything working! Including the WiFi you posted later confirming.
In my previous career in video games, I was tasked with porting the proprietary game engine to Android tablets (pre-release status at the time). We ended up abandoning the project as the Z-buffer (depth buffer) was so underpowered, we couldn't display much of anything. Even though the rest of the specs technically would work, they cut corners in ways that made 3D engines unusable. Backed out of the otherwise lucrative contract because of it.
I love my Android phone but Android Auto has had so many issues over the years, it stinks that this will continue to be a problem. Over the years with my various Samsung phones AA has broken every so often on every car I've owned. Sometimes a random AA update will break it and all I can do is wait for Google to push an update. Last time it stopped working on my Bolt for 4 months before it started again randomly. I spent so much time trying different cables, troubleshooting in online Google forums, etc. Even if or when they fix it for the MME, when our phones upgrade to a new version of the AA app, or to Android 12, it'll start all over again. It's one of the reasons why I originally ordered a Volvo XC40 Recharge...the built in Google OS. No Android Auto needed. No fussing with connections to the phone etc. Too bad the darn car has such bad range and efficiency else I might've gone through with buying it.
@CP-Mach-E, could you add your telemetry data about this issue to this tracking thread?
