JuiceBox Charger

Jim Glass

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My JuiceBox like many aftermarket chargers has an internet connection to my local network in my house. It really, in general, performs no function other than to provide information as the charging schedule/limits are set in FordPass. It does have some internal control as I’ve found out. Some nearby construction resulted in me losing my Wi-Fi for the past two days. The first night, I plugged the car in to the JuvieBox set to charge from 11pm to 7am. The next morning I found out that no charging took place!
As I went through stuff I noted that JuiceBox said in the fine print it would not charge if NOT CONNECTED TO THE INTERNET! So beware it you have charger that connects to your Wi-Fi. Last night I disconnected the JuiceBox and hooked the Ford charger that came with the car. See the end result.
Ford Mustang Mach-E JuiceBox Charger 67668133-F42A-4D6E-9A7D-7DE881CB56E1
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RickMachE

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My JuiceBox like many aftermarket chargers has an internet connection to my local network in my house. It really, in general, performs no function other than to provide information as the charging schedule/limits are set in FordPass. It does have some internal control as I’ve found out. Some nearby construction resulted in me losing my Wi-Fi for the past two days. The first night, I plugged the car in to the JuvieBox set to charge from 11pm to 7am. The next morning I found out that no charging took place!
As I went through stuff I noted that JuiceBox said in the fine print it would not charge if NOT CONNECTED TO THE INTERNET! So beware it you have charger that connects to your Wi-Fi. Last night I disconnected the JuiceBox and hooked the Ford charger that came with the car. See the end result.
Your understanding doesn't jibe with what the company says, which is that without WiFi, any schedules will remain in the unit, and it will charge as normal...

Please reference where you found the fine print that says that it won't charge.

https://support-emobility.enelx.com...-Do-I-need-a-WiFi-connection-to-use-JuiceBox-

https://support-emobility.enelx.com...iceBox-still-charge-my-car-when-it-s-offline-
 

alroy

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Define "end result"? I see your car is at 90% in the FordPass screenshot. Do you not normally charge to that?
 
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Jim Glass

Jim Glass

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Jim
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2021 Mustang Mach E First Edition, 2019 Audi Q5
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Yes. I charge to 90% on a regular basis. I only charge to 100% when embarking on a road trip where I’ll be charging at a public charger befor I return home.
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