Okay, those CarPlay problems are real

MadMatt

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This morning, Mr. Cheese completely refused to start CarPlay.

I did everything obvious in increasing levels of doing each of these:
  • I deleted my phone from the list of phones
  • I deleted my car from Settings > General > CarPlay > Forget car
  • I rebooted Sync
  • I re-paired BT first and answered yes to all the right things to start wireless CP
  • I used a legit white Apple lightning USB-A cable after deleting all the entries
NOTHING WORKED.

The only conclusion -- which appears to be correct -- is that when CarPlay couldn't connect to the Mach-E (and the phone thought CarPlay was started, but the Mach-E's CarPlay stack wasn't functioning properly), CarPlay on the phone got into a strange state where it was unhappy and wouldn't properly initiate again. I couldn't get the phone to reset itself and stop whatever service was still running.

The only thing that worked to restore CarPlay properly was that I:
  • Deleted car entry on CarPlay
  • Deleted phone entry on the Mach-E
  • Rebooted Sync (via steering wheel)
and
  • I rebooted the iPhone (hold power + vol down, then slide to turn it off)
This last step (rebooting the iPhone) was THE ONLY thing that seemed to reset the state between the iPhone and Ford Sync. I'm wondering whether any of the other delete entry steps was actually necessary, because it seemed clear the iPhone was in a broken state in terms of CarPlay and was not restoring itself.

Thought I'd post this learning, and I won't be as quick next time to only blame Ford for CarPlay initiation unreliability issues.

Next time skip all that and just reboot your iPhone.

(I've had this happen and this always instantly fixes it). Side note, we should all be rebooting our phone way more often, from a security standpoint it will also wipe any possible malicious code from the memory.

We love to always blame the cars but often its the phone itself not co-operating.
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markboris

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Next time skip all that and just reboot your iPhone.

(I've had this happen and this always instantly fixes it). Side note, we should all be rebooting our phone way more often, from a security standpoint it will also wipe any possible malicious code from the memory.

We love to always blame the cars but often its the phone itself not co-operating.
I will blame the car on this one because my ICE Mustang plus the many other cars I use my phone in never has this issue with CarPlay.
 

markboris

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Mark
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