Order status link no longer working

[lweisenthal]

Order placed Jan 2, 2021. I was given a link which worked for about a month, informing me of status (which initially transitioned from Order Submitted to Dealer to Order Accepted but thereafter stalled out before Production Scheduled (not surprising; I know they had a big delay and they have a huge backlog).

Anyway, for about the past week, the link hasn't worked. I get this message in my browser address window:

Requested URL '/r/?id=h2373aa25,d1a6f968,d1a6f974&p1=www.ford.com/buy/reservations/?cks=283937xxxxx(n.b. changed last 5 for privacy)&emailid=CX_MachE_OP_OrdOnline_Fcpreapproved_Creative6B' cannot be found

Anyone know if this is some issue on the Ford side or what? Like I'm wondering if it's a Ford server issue or if there's some major production related problem which is causing Ford to basically lay low and hide out until it's fixed.

Larry Weisenthal/Huntington Beach

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[Crilly]

When I hit that link, it directly pulls up MY mache. You have to do back one page to where you have to enter your vin number again.

 

[Garbone]

Order placed Jan 2, 2021. I was given a link which worked for about a month, informing me of status (which initially transitioned from Order Submitted to Dealer to Order Accepted but thereafter stalled out before Production Scheduled (not surprising; I know they had a big delay and they have a huge backlog).

Anyway, for about the past week, the link hasn't worked. I get this message in my browser address window:

Requested URL '/r/?id=h2373aa25,d1a6f968,d1a6f974&p1=www.ford.com/buy/reservations/?cks=283937xxxxx(n.b. changed last 5 for privacy)&emailid=CX_MachE_OP_OrdOnline_Fcpreapproved_Creative6B' cannot be found

Anyone know if this is some issue on the Ford side or what? Like I'm wondering if it's a Ford server issue or if there's some major production related problem which is causing Ford to basically lay low and hide out until it's fixed.

Larry Weisenthal/Huntington Beach

Here is my the link I end up with for my status.
Manage (ford.com)

Did you order online or thru your dealer? Do you have a Ford.com account linked to your email adress?

 

[lweisenthal]

Here is my the link I end up with for my status.
Manage (ford.com)

Did you order online or thru your dealer? Do you have a Ford.com account linked to your email adress?

 

[lweisenthal]

Ordered mine totally online. Didn't talk to the dealer until they called me, about a week after I'd made my online order (with $1500 deposit) and gotten immediately on Jan 2 approved by Ford credit. Yes, I have a ford.com account. Attached is the link Ford provided for me to check the status of the order. This link worked for a month, but for the last week, I've gotten the bad link message in my initial post. Thanks for answering my missive. I'll check out the link you provided. - Larry W

 

[lweisenthal]

Your link allowed me to enter, but didn't provide any information, beyond listing my personal data. I substituted my order number for yours; still didn't work. Really strange. Worried there is some problem.

 

[Jimrpa]

Since you have a VIN, try the tracker on this site

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