Ordered 7/6/21. Still no build date!!

[callen01]

losing the credit at this point would be a deal breaker for me.

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[Sam2084]

Ordered April 23. Still no build date.

I was contacting my dealer once or twice a week Oct-December trying to get my order converted and updated. They said they were unable to get Ford to fix whatever system issue they had that didn’t allow them to convert the order. Ford corporate was useless, as was their social media team here.

My dealer ended up placing an additional order for a 22 and essentially abandoning my old order and forcing me to pay more for the vehicle and sending me to the back of the line.

I feel your pain.

 

[sukhoi_584th]

That was exactly my concern. Once Ford hits 200,000 units the credit gets cut in half.

Not exactly - it happens after the quarter after the quarter they reach 200K units from what I understand of the situation. At the earliest the credit cut is expected to be 1/1/23 and could well be 4/1/23.

 

[nvabill]

That was exactly my concern. Once Ford hits 200,000 units the credit gets cut in half.

Not exactly, the credit continues at 100% in both the quarter Ford reaches 200,000 as well as the quarter after that. Then in the second quarter after 200,000 is reached it drops to 50%. I admit it is getting a little close for us all but for now we have a little breathing room left.

 

[nvabill]

Not exactly - it happens after the quarter after the quarter they reach 200K units from what I understand of the situation. At the earliest the credit cut is expected to be 1/1/23 and could well be 4/1/23.

 

[nvabill]

 

[Dkat69]

Just left a meeting with the sales manager. Answered a ton of questions, very accommodating and helpful. She’s going to email her factory rep and get back to me with answer, so I will wait patiently. Not sure it means anything, but between the last update on status and chatting with Ford online, the priority has gone from 10 to 1. I’m hopeful maybe something is moving, but bracing for it to be inconsequential. Strange thing is the dealer just took delivery of a mme that is 99% identical to what we ordered, just doesn’t Have the matching color wheel flares and bumper, they’re black. It was ordered almost 5 weeks AFTER ours.. gave the manager something to reference with her dealer contact to say what gives??
Anyways, that’s the latest, I’ll post more as I get info. I recommend you other guys try to chat with customer care, talk to all the players you can to try to break the production loose. This old I think it’s clear somehow the orders are lost in some kind of no man’s land.. good luck to all!

 

[Dkat69]

Have a build date of April 16!!! Highly recommend to you other guys in the same boat to chat online with customer care. Be patient, have your facts and key points(order date, change date, priority numbers). They won’t be able to tell you much beyond that which you should already have. At the end of the chat is a survey. I answered neutral for the questions regarding service of the care team, answered absolutely not to do you trust Ford and would you recommend ford. I truly believe all these things busted this order loose from purgatory. Within the same day, Ford assigned it a priority 1, and within 2 days a build date. I don’t know what happened to derail this order initially, but Ford did do right by me when it was brought fully to their attention. Definitely brought me back from the edge and saved the goodwill Ford has with me. Good luck all!

Just left a meeting with the sales manager. Answered a ton of questions, very accommodating and helpful. She’s going to email her factory rep and get back to me with answer, so I will wait patiently. Not sure it means anything, but between the last update on status and chatting with Ford online, the priority has gone from 10 to 1. I’m hopeful maybe something is moving, but bracing for it to be inconsequential. Strange thing is the dealer just took delivery of a mme that is 99% identical to what we ordered, just doesn’t Have the matching color wheel flares and bumper, they’re black. It was ordered almost 5 weeks AFTER ours.. gave the manager something to reference with her dealer contact to say what gives??
Anyways, that’s the latest, I’ll post more as I get info. I recommend you other guys try to chat with customer care, talk to all the players you can to try to break the production loose. This old I think it’s clear somehow the orders are lost in some kind of no man’s land.. good luck to all!

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