Paak stopped working yesterday

mkazen

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Been using paak for months now with no problems. Starting yesterday, my galaxy s22 ultra decided to stay in "Bluetooth connecting" mode but never connected. I'm able to connect to the car for music and calls when inside with the key fob, but I can't seem to connect any longer with paak. Any suggestions? When I click on help, all the suggestions have a check mark (i.e. turn off background power monitoring, etc)
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GrayWolf

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Did you happen to delete any devices from your S22U's list of saved Bluetooth devices recently? I did and ended up in a similar "fix".

My resolution was to reset PaaK in the car's Settings -> General -> Reset area and then set up PaaK on my phone again. Extreme, but it worked.
 

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Have you power-cycled your phone (i.e. powered it off and followed with a cold start)?
Have you pulled down the PaaK Notification entry at the top of the phone to then select Cancel, followed by a reconnect?
 

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My wife's s23 did the same thing. I deleted her phone in fp under paak settings. It takes a while for it to clear. Fp should then show to set up paak and then follow all the guides. Make sure locations permission is set to always.
 

tomthetenacious

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I echo @GrayWolf. Have you recently deleted a Bluetooth device? It can be easy to accdientally delete the PaaK bond. PaaK can sometimes show up as a mac address in Bluetooth and the PaaK connection if different than your SYNC / Android Auto bond.
 


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mkazen

mkazen

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Have you power-cycled your phone (i.e. powered it off and followed with a cold start)?
Have you pulled down the PaaK Notification entry at the top of the phone to then select Cancel, followed by a reconnect?
I have power cycled my phone and did what you suggested. Still no dice. Thinking I'm going to have to remove then re-add it...
 
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mkazen

mkazen

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My wife's s23 did the same thing. I deleted her phone in fp under paak settings. It takes a while for it to clear. Fp should then show to set up paak and then follow all the guides. Make sure locations permission is set to always.
When I tried to delete the key, it said "Delete key failed. Something is not right. Please try again later"
 
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mkazen

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I echo @GrayWolf. Have you recently deleted a Bluetooth device? It can be easy to accdientally delete the PaaK bond. PaaK can sometimes show up as a mac address in Bluetooth and the PaaK connection if different than your SYNC / Android Auto bond.
Not that I know of, but things can happen. I tried deleting the key in the FP app, but it wouldn't let me. Next step is to try to delete from the car...
 
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mkazen

mkazen

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So I fixed it by uninstalling Fordpass, reinstalling, then it let me delete the key in the app. Then I went through the process of re-adding it. I think somehow the Bluetooth connection for fordpass got removed although I don't know how.
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