Passenger door having intermittent issues opening

itzbilly

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May 13, 2022
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New York
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2022 Star White Premium ER AWD
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Over the past month or so, the wife would have issues opening the passenger door. I unlock ahead of time, she pushes the button, and I hear a whirring sound but the door does not open until 1-2 more pushes on the button. I've also watched the door lock and the light is off to indicate that the doors are unlocked. This doesn't happen every single time so it's odd and difficult to pinpoint a cause. We've also tested where I leave it locked until she has clicked it, then I unlock and it'll pop open automatically so not sure what to think.

This is the closest thread I've found in forums where someone has had a similar issue but it's not identical and in my situations, the door is not left ajar and I regularly use my key fob to unlock the car: https://www.macheforum.com/site/threads/front-passenger-door-not-opening-from-outside.57626/

Anybody else experiencing something similar? Could it possibly have something to do with a weak/older 12V (I haven't yet changed the battery since I purchased the vehicle in 2022)? Or maybe the actuators/presenters? I've had the door error come up in the past but it was related to the driver door if I remember correctly. The dealer resolved the issue and I haven't seen that same error since.
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