Pending access to fordpass

[Jlbern27]

Long story short - my fordpass app was not matching my car. I deleted the car from the app thinking i would just re add, but now it says access pending request has been sent to an authorized user, but i didnt not get an email or notification to provide access. Im stuck and idk what to do. Any help? Thanks!

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[Mach-Lee]

When you add your device, you'll have to approve it on the vehicle touch screen. If you're not seeing that, then perform a master reset from the car touchscreen to remove the previous owner. Then re-add it.

 

[Jlbern27]

When you add your device, you'll have to approve it on the vehicle touch screen. If you're not seeing that, then perform a master reset from the car touchscreen to remove the previous owner. Then re-add it.

Even if im the same owner? Basically i gotta give myself access?

 

[Mach-Lee]

Even if im the same owner? Basically i gotta give myself access?

Yes. It doesn't know who's in possession of the car.

 

[Jlbern27]

It did

Yes. It doesn't know who's in possession of the car.

It didnt work. Gonna call tomorrow

 

[Mach-Lee]

It didnt work. Gonna call tomorrow

https://www.ford.com/support/how-to.../how-do-i-perform-a-sync-masterfactory-reset/ (SYNC 4A instructions)

https://www.ford.com/support/how-to...-i-activate-my-vehicles-modem-using-fordpass/

You can also use the live chat feature in the app for assistance.

 

[Jlbern27]

https://www.ford.com/support/how-to.../how-do-i-perform-a-sync-masterfactory-reset/ (SYNC 4A instructions)

https://www.ford.com/support/how-to...-i-activate-my-vehicles-modem-using-fordpass/

You can also use the live chat feature in the app for assistance.

In my case it would be sync with my ford?

 

[Mach-Lee]

In my case it would be sync with my ford?

I'm not sure what you mean. Just follow those instructions I linked. You have a SYNC 4A system (not MyFord Touch) and the FordPass app 5.X.

 

[Jlbern27]

I'm not sure what you mean. Just follow those instructions I linked. You have a SYNC 4A system (not MyFord Touch) and the FordPass app 5.X.

Got it. Thanks!

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