Phone-as-key not loading associated driver profile

gordonf238

Well-Known Member
First Name
Gordon
Joined
Aug 26, 2021
Threads
39
Messages
217
Reaction score
264
Location
NYC
Vehicles
Mach-E AWD, Ext. range
Country flag
So day 2 with the Mach-E. I think I've got everything figured out. Vehicle is driven by myself (Driver 1), and my wife (Driver 2). I've saved our seating/mirror presets with the seat memory (Bank 1 for myself, Bank 2 for my wife). I've created two profiles accordingly, and setup our phones with Phone-As-Key, and associated each phone with our profile. I've also associated both keyfobs accordingly:

Profile 1 (myself)
- Keyfob 1
- Seating position 1
- Phone-As-Key (my phone)

Profile 2 (wife)
- Keyfob 2
- Seating position 2
- Phone-As-Key (her phone)

Some takeaways:

My wife drives the car, parks it in the driveway, and locks it.

10 minutes later, I go and use my Phone-As-Key to unlock and drive the car.

Car doesn't load my profile (even though it's associated with my Phone-As-Key).

My question is: Is this a bug, or do I need the physical keyfob that's associated with my profile in order for the profile (and seating position) to automatically load when I unlock and start the car?

My second question is with phone Apple-Car-Play priority. Since she drives the vehicle much more often, I've set her phone to be the priority in the Phone List to use with Apple Car Play.

Can the priority list be changed to my phone as priority when my driver profile is loaded?

As of now, when I start the car in our driveway and load my driver profile, the car still attempts to connect to her phone for Apple Car Play. I would think it's logical to have the same phone used as Phone-As-Key be the phone it attempts to use for Apple Car Play, no?

Hey, thanks for reading. Just some questions pertaining to ease-of-use and common sense :)
Sponsored

 

fallguy

Well-Known Member
First Name
fallguy
Joined
Feb 17, 2021
Threads
11
Messages
213
Reaction score
321
Location
The south
Vehicles
2020 Defender, 1968 Mustang, 2021 Mach-E GT
Occupation
Federal
Country flag
Mine never loads my profile when remote starting it. Then after getting in, loading my profile doesn't actually load it. No light settings, seat adjustment or radio favs work. Have to load my wife's profile, then back to mine and it's right.

It seems ridiculous (and annoying) that my key fob is paired to my phone as a key and no profile loads. Using key fob works fine. GT here.
 

Maquis

Well-Known Member
First Name
Dave
Joined
Dec 21, 2020
Threads
34
Messages
5,688
Reaction score
8,068
Location
Illinois
Vehicles
2021 Mach E4X, 2023 Lightning Lariat ER
Country flag
Profiles are sketchy. Hopefully to be fixed with an update.
Minr usually loads, but at least half the time, the seat doesn’t position.
Sponsored

 
 







Top