Poor Communication from Ford

[SaintPaulMustangMach-E_GT]

And as of today, the date changed again, back to 3/18 -3/24 instead of 5/15.
I feel like a ping pong ball.

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[RickMachE]

And as of today, the date changed again, back to 3/18 -3/24 instead of 5/15.
I feel like a ping pong ball.

And that's impossible because it hasn't shipped, unless Ford is so screwed up they aren't tracking shipments. I am in the same boat.

 

[Steady Eddie]

Has anyone else been given bouncing delivery dates?
My GT was supposed to be built on 1/10 then I heard nothing until March 5th.
I got a message that said delivery was expected March 18th, then April 15, then back to March 18th, then May 18th.
Now the car says it has chips, it was on a chip hold in February. It appears to be fully built and chipped.

Realistically what should the time from fully built to dealer be? 2 full Months seems excessive.

You have a lot more information than me. I "have" the same build date as you and initially I got an estimated delivery date in early March, which was changed to early June before it disappeared. The graphics I get following Ford's December email are different from what others have posted on the forum, but still useless and poorly designed. We have a very good dealer who also knows nothing. We live in the Bay Area and there are many Teslas in our neighborhood and the dealer says they are #1 in the country in Mach-E sales. Yet we have seen maybe one Mach-E on the road or parked in a shopping center. We gave seen a couple ID4s.

 

[kdonnel]

I am not really sure when to expect my car. I had a build week of January 31st. My car started production a few days before the factory paused for a week but did not get marked as built until a few weeks after the factory reopened. Got the built email on February 25th, a shipped email on February 26th with estimated delivery dates of March 21st to 27th. Then I got a we need more time email on March 4th saying the delivery had been pushed to June 2nd to June 8th.

Palsapp says my car was delivered to Norfolk Southern in Kansas on March 9th. It seems excessive that it would take 90 days to get from Kansas to Georgia but the pandemic has made things challenging so what do I know. I think the original March 21st to 27th seems more believable based on the delivery dates after Kansas most have seen.

Ford definitely has some room for improvement in their communication around customer orders. Customer expectations of communication has changed and Ford needs to adapt.

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