RESET YOUR PASSWORD

[Rj786]

I got this today, did anyone else get this too:

We’ve detected suspicious activity. Please reset your password to reactivate your account.

Log out and navigate to “Sign In” Select “Forgot Password?” Follow the prompts to reset your password We apologize for any inconvenience. Protecting your account is important to us. If you need further assistance or if you believe this was done in error, please contact our Customer Support team.

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[Zardoz]

Did you get that in an email? I did not get anything.

 

[tbrumleve]

Nope. Have you entered your Ford account info anywhere other than Ford?

 

[JohnFoxeSheets]

I got this today, did anyone else get this too:

​

​ We’ve detected suspicious activity. Please reset your password to reactivate your account.

​

​ ​ Log out and navigate to “Sign In” Select “Forgot Password?” Follow the prompts to reset your password We apologize for any inconvenience. Protecting your account is important to us. If you need further assistance or if you believe this was done in error, please contact our Customer Support team.

Honestly this looks like a scam to me. Who did you get this from and how did it arrive? Did you verify the links in the message? I hope you did not click on anything. You should instead go to Ford.com and log in to your account. Hopefully you still have access to it. Best of luck.

 

[Rj786]

Thank you all for the feedback. It was an official email from Ford and I was logged out of Fordpass. Went to the Website and changed my password and was able to login to Fordpass. There is a separate thread about a security breach at Ford and that might have triggered this request. All is looking good now.

 

[OH2AZ2OH]

Seems fairly legit, but I did not get anything. If the instructions were something along the lines of "Click this link right here and re-enter your login/password to verify it is you", then be very very suspicious.

 

[JeffGo]

https://www.freep.com/story/money/c...data-breach-hacker-investigation/76449680007/

 

[zvez]

In the past when people have gotten that message it typically means a third party is accessing data on fordpass, this can be third party apps. Earlier this year I think we had a bunch of similar people getting locked out of their accounts because of it.

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