Seat broke first day?

[mobrien118]

The first day I had my Mach-E GTPE I reached into the back seat and heard a *POP* on the little "shoulder wing" (not sure what else to call it) on my driver's seat...
This part:

Ever since then (2 months later) it makes an annoying ~creaking~ noise if you lean on that part at all, even affects leaning to the right while driving.

I remember back to a car a had many years ago and trying to get a safety inspection, my car failed because a part of the seat was broken (was like that when I bought it), since the seat is an integral part of the safety restraint system.

I didn't apply an excessive amount of force by any stretch of the imagination - I am about average size and leaned on it.

Anyone have any experience with anything like this?
Should I be concerned? (about structural integrity, etc.)
Is something like this covered under warranty?
Has anyone else's broken in this same way?

Thanks!!

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[HuntingPudel]

Mine has never popped that I know of. It did creak from day one. There have been complaints about the plastics in the GT-PE shoulder/headrest area. ?‍?

 

[Mikeg]

interesting...my wife has been annoyed by some sound coming from the driver's seat when I am driving. I am 6'3" and large. Maybe I broke the wing too? I'll check it out later this week.

 

[Ford Motor Company]

The first day I had my Mach-E GTPE I reached into the back seat and heard a *POP* on the little "shoulder wing" (not sure what else to call it) on my driver's seat...
This part:

Ever since then (2 months later) it makes an annoying ~creaking~ noise if you lean on that part at all, even affects leaning to the right while driving.

I remember back to a car a had many years ago and trying to get a safety inspection, my car failed because a part of the seat was broken (was like that when I bought it), since the seat is an integral part of the safety restraint system.

I didn't apply an excessive amount of force by any stretch of the imagination - I am about average size and leaned on it.

Anyone have any experience with anything like this?
Should I be concerned? (about structural integrity, etc.)
Is something like this covered under warranty?
Has anyone else's broken in this same way?

Thanks!!

Good morning! If you send over a DM with your VIN and Ford dealer info, I can look into your seat concern on my end.

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