Stuck 1.3 Update?

[hack-e]

Well I did call the Ford number posted above and they had be do a Reset on the FordPass connection to "reset the modem". They did say they could see it tried to update 4 times but was unsuccessful without a reason. But here I am several days later and it's still stuck with Not Completed.

I have made sure my LVB SoC stay >= 80%.

Maybe I'll try turning updates off...drive around...then turn then on...driver around. What's the dance you have to do? It's been over 5 weeks.

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[rmillis]

I'm in the same boat. I'm driving my car around, making sure it's charged, turned off updates, turned on updates, and my 2022 still won't complete the update. It's been about 4-5 weeks since the update first showed up. Sucks because I drive a lot for work, and my next trip from Houston to Dallas is about 4 hours on I-45, and Bluecruise 1.3 would have been a godsend.

 

[ChasingCoral]

Have you tested your BlueCruise to see if the 1.3 features were enabled? Some EAP tests showed failure for a successful install. It's worth a try.

The automatic lane change will be the easiest to test but you should see the vehicle scootch over for semis and other big vehicles as well if BC 1.3 is actually there.

 

[ds11]

I've also been stuck for several weeks. I just called in and they said the update rollout was paused for mine ('22 Select).

 

[pranavs17]

I've seen no change on my vehicle. It's been stuck for 5 weeks now.

 

[smartymanav]

Same, I have been stuck in this state for more than a month. I have taken my car to the dealership today morning, will update if that helps. Still waiting to hear back from the dealership.

 

[smartymanav]

Same, I have been stuck in this state for more than a month. I have taken my car to the dealership today morning, will update if that helps. Still waiting to hear back from the dealership.

Dealer didn’t do anything. Told me that ford has paused the update and they will push out when it’s time.

 

[JM22681]

Mine was pushed within the past week and it is failing. I'm not even sure it is needed as I'm on a 2023.5. I thought I already had 1.3 as it was on my window sticker. Is this a revision?

 

[rugedraw]

Mine was pushed within the past week and it is failing. I'm not even sure it is needed as I'm on a 2023.5. I thought I already had 1.3 as it was on my window sticker. Is this a revision?

You will still get it as it is newer IPMA software than what you car was built with.

 

[SonicBlue]

I’m stuck, too. 2021 Job 1. First Edition. My update appears to be stuck somewhere on Ford’s backend. Thoughtfully.

Man, as someone who also can’t seem to get BC1.3, I really empathize with all y’all’s frustration! Especially you guys who are stuck all the way back on version 1.2.

 

[WikiMart]

After being stuck for 2 months, a new BC1.3 update came thru today and completed. So hopefully they are clearing the backlog.

 

[Rj786]

2022 Premium. same here, I received 1.3 today which failed on Jul 17th.

 

[smartymanav]

2022 Premium extended range here - I also received the 1.3 a few days back after it had gone to an not completed state back in July. Tried it yesterday, and was impressed.

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