helium89
Well-Known Member
As it stands now, I definitely wouldn’t purchase a Mach-e. After three years of trying, Ford still hasn’t managed to figure out how to write, test, or update software reliably. They just issued a stop work order for a number of significant repairs (including the high voltage junction box hardware recall that the NHTSA forced Ford to issue) because the software updates associated with the repairs can cause dangerous 1-pedal drive failures. They’ve also refused to pay for out of warranty repairs for issues caused by buggy software updates, and they refuse to fully cover rental cars when their parts shortages result in months long warranty repairs.
The car is great when everything is working. It’s roomy, fun to drive, and comfortable. Unfortunately, Ford has repeatedly demonstrated that it has no intention of standing behind its product, even for issues that are the direct result of Ford’s failure to implement proper software testing procedures. Barring a significant shift in corporate culture at Ford (highly unlikely), I don’t see that changing in the next couple of years.
The car is great when everything is working. It’s roomy, fun to drive, and comfortable. Unfortunately, Ford has repeatedly demonstrated that it has no intention of standing behind its product, even for issues that are the direct result of Ford’s failure to implement proper software testing procedures. Barring a significant shift in corporate culture at Ford (highly unlikely), I don’t see that changing in the next couple of years.
Sponsored