TSB 22-2402 - Battery Not Charging with Level 3 Charger

[Mach-Lee]

EDIT: This TSB has been superseded by TSB 22-2496.

This is the TSB for the OBCC updates we've seen over the past few months, which are primarily targeted at fixing compatibility with some types EVgo chargers.

TECHNICAL SERVICE BULLETIN Illuminated Powertrain Malfunction (Wrench) Indicator, DTC - HV Battery Not Charging - Built On Or Before 17-Sep-2022	22-2402 24 October 2022​
This bulletin supersedes 22-2264. Model: Ford 2021-2022 Mustang Mach-E non-GT Built on or before 25-Jul-2022 2022 e-Transit Built on or before 17-Sep-2022 Summary This article supersedes TSB 22-2264 to update the Production Fix Date, Title, Issue and Action. Issue: Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022 and 2022 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and/or the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: - 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022 - 2022 e-Transit built on or before 17-Sep-2022 • One or more of the following conditions: - Illuminated powertrain malfunction (wrench) indicator with DTCs P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the OBCC module - The HV battery will not charge using a level 3 DC fast charging station/EVSE Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2021-2022 Mustang Mach-E, 2022 Transit BEV: Retrieve DTCs And Reprogram The OBCC Module (Do Not Use With Any Other Labor Operations) 222402A​ 0.4 Hrs.​ Repair/Claim Coding Causal Part: 14G490 Condition Code: 04 Service Procedure 1. Connect a battery charger to the 12-volt battery. NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed. 2. Reprogram the OBCC using the latest software level of the Ford Diagnostic and Repair System (FDRS).

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