Valet Mode: observations and suggestions.

FrunkMonk-e

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I have used valet mode a couple times now and have identified some areas for improvement for @FordMotorCompany.

What works well

The passcode seems to work very well for the valets opening the door and driving the vehicle.

What could be improved

I have discovered that once Valet Mode is activated, access to the trunk is disabled until you turn off the car, restart and exit valet mode. You cannot even open it with the app.

This is unfortunate because you may not have taken your bags out of the trunk before creating the valet passcode. This is also a problem when the valet is returning your car and wants to help out your bags in the trunk. So there you are awkwardly climbing in the car to deactivate valet mode while he stands there waiting for a tip.

Solution

Allow the app to override the restrictions in Valet Mode. Allow the trunk and frunk to open in Valet Mode when Phone as a Key is detected.

Suggestion

Add customization of Valet Mode in the FordPass App (i.e. changing permission to access the luggage compartments, setting speed limits).
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Fordmaybe

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I have used valet mode a couple times now and have identified some areas for improvement for @FordMotorCompany.

What works well

The passcode seems to work very well for the valets opening the door and driving the vehicle.

What could be improved

I have discovered that once Valet Mode is activated, access to the trunk is disabled until you turn off the car, restart and exit valet mode. You cannot even open it with the app.

This is unfortunate because you may not have taken your bags out of the trunk before creating the valet passcode. This is also a problem when the valet is returning your car and wants to help out your bags in the trunk. So there you are awkwardly climbing in the car to deactivate valet mode while he stands there waiting for a tip.

Solution

Allow the app to override the restrictions in Valet Mode. Allow the trunk and frunk to open in Valet Mode when Phone as a Key is detected.

Suggestion

Add customization of Valet Mode in the FordPass App (i.e. changing permission to access the luggage compartments, setting speed limits).
Great ideas
 

Gilles

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I have used valet mode a couple times now and have identified some areas for improvement for @FordMotorCompany.

What works well

The passcode seems to work very well for the valets opening the door and driving the vehicle.

What could be improved

I have discovered that once Valet Mode is activated, access to the trunk is disabled until you turn off the car, restart and exit valet mode. You cannot even open it with the app.

This is unfortunate because you may not have taken your bags out of the trunk before creating the valet passcode. This is also a problem when the valet is returning your car and wants to help out your bags in the trunk. So there you are awkwardly climbing in the car to deactivate valet mode while he stands there waiting for a tip.

Solution

Allow the app to override the restrictions in Valet Mode. Allow the trunk and frunk to open in Valet Mode when Phone as a Key is detected.

Suggestion

Add customization of Valet Mode in the FordPass App (i.e. changing permission to access the luggage compartments, setting speed limits).
I use valet mode at the car wash.
I agree that they need an option to allow it to open the hatch.
 

pswired

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Agree, just now realizing that using PaaK at the car wash is a huge hassle without being able to use Valet mode due to trunk lockout.
 

ChasingCoral

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Solution
Allow the app to override the restrictions in Valet Mode. Allow the trunk and frunk to open in Valet Mode when Phone as a Key is detected.
Thanks for these insights. I haven't used Valet Mode in 2-1/2 years of ownership.

It seems like a solution would be to temporarily either disable Valet Mode or enable access to hatch and Frunk whenever a fob or Paak-enabled phone is present.

Ford Mustang Mach-E Valet Mode: observations and suggestions. Screenshot 2023-08-08 at 1.54.22 PM
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