Volume Not Working on Mach E

kutcht

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Out of the blue by Mach e volume stopped working. I turned the knob off and back on. No luck. When I turn the knob it shows I am spinning it. I tried resetting the screen as well with no luck. Anyone have any ideas? I am past my warranty.
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GrantK

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I had something similar happen a while back immediately after an update. It had sorted itself out by the next morning.
 
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kutcht

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all of my treble and other audio settings moved to the left side of the screen. I move them back and I watch after 2-3 seconds they move back to the left as well.
 
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kutcht

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Ok talked to the dealership and it will take them a week to get to my car. They are guessing it is the APIM modular. They will not know until they diagnose it. Of course I am out of warranty. Anyone have any idea the cost of this?
 
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kutcht

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Trent
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Does that make you lose everything? I am fine with that just curious and does it harm anything
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