GoGoGadgetMachE

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It's on the App Store now as I type this:

‎FordPass on the App Store (apple.com)

It's not quite live on the Play Store yet:

FordPass - Apps on Google Play

Release notes from the Apple listing:


What's New - 3.24.0​
• Now find schedule remote start, departure times and vehicle status alerts at the top of your vehicle page​
• Continuous quality improvements under the hood of the app​
Keep the feedback coming!​
I'm on Android so I can't easily show screenshots of these changes yet but I'm sure someone else will get there since apparently the Vehicle page has changed.

About two weeks since the last release - I'm fine with a 2 week cadence tbh.
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fayt349

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Two week for the app but months and months for any vehicle update…. Which is not what was promised by Ford
 

hybrid2bev

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Two week for the app but months and months for any vehicle update…. Which is not what was promised by Ford
Where were you promised anything other than 'regular updates'?

I think expectations should be set around quarterly updates. (of which we've already seen 2 updates sent this year)
 

fayt349

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Where were you promised anything other than 'regular updates'?

I think expectations should be set around quarterly updates. (of which we've already seen 2 updates sent this year)
There was a specific tweet by someone at Ford that said expect constant updates with many major fixes and features. “Newest one coming soon” and zero fixes from what I’ve seen so far.

I’m on my phone so I’m not gonna go around digging for the tweet right now.
 

iam-s-Hon

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stating something fairly obvious (and still new enough to not know the Hx of Ford's communicated commitments to changes/updates) but vehicle updates <> app updates. For safety and reliabilty, I'm not surprised about waiting a month(s) for a vehicle update. I'm also not surprised at a ~2-week app update cycle with incremental feature adds and bug fixes.
 


Mirak

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There was a specific tweet by someone at Ford that said expect constant updates with many major fixes and features. “Newest one coming soon” and zero fixes from what I’ve seen so far.

I’m on my phone so I’m not gonna go around digging for the tweet right now.
Here you go.... And no, I don't believe we have seen any discernable bug fixes, let alone new features, sine this was promised nearly 5 months ago. The two OTA updates released thus far have supposedly been to "lay the groundwork" for future substantive updates, not that we can even really verify that.

 

hybrid2bev

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There was a specific tweet by someone at Ford that said expect constant updates with many major fixes and features. “Newest one coming soon” and zero fixes from what I’ve seen so far.

I’m on my phone so I’m not gonna go around digging for the tweet right now.
OK, but still, no specific cadence was ever promised is the point I'm trying to make. 'Constant updates' and 'coming soon' is not saying expect updates in terms of weeks.

We've seen 2 OTA updates sent out already. I got my car at the end of January 2021, I got an OTA update in March and another in April.
 

dml105

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Two week for the app but months and months for any vehicle update…. Which is not what was promised by Ford
I sure as hell don’t want Ford altering my car every couple of weeks.
I’d much prefer Ford push OTA’s that are as close to bug free as possible after that have figured out exactly the right thing to push.
Microchanges are not good for user experience and I don’t know why people would want that.
 

fayt349

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I sure as hell don’t want Ford altering my car every couple of weeks.
I’d much prefer Ford push OTA’s that are as close to bug free as possible after that have figured out exactly the right thing to push.
Microchanges are not good for user experience and I don’t know why people would want that.
But there’s been zero fixes so far too …..
 

fayt349

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OK, but still, no specific cadence was ever promised is the point I'm trying to make. 'Constant updates' and 'coming soon' is not saying expect updates in terms of weeks.

We've seen 2 OTA updates sent out already. I got my car at the end of January 2021, I got an OTA update in March and another in April.
Two OTA that haven’t done anything
 

iam-s-Hon

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I sure as hell don’t want Ford altering my car every couple of weeks.
I’d much prefer Ford push OTA’s that are as close to bug free as possible after that have figured out exactly the right thing to push.
Microchanges are not good for user experience and I don’t know why people would want that.
With the various car configs out on the road, yet still comparatively low volume they are probably being very careful. its a learning process. I'd expect much more consistency by this time next year.
 

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At this point, I'd say we are just living on hope. And I am still hopeful Ford is going to hold up their end of the bargain. I am disappointed that after 5 months we have not even seen a basic Sync bug fixed like not holding tone settings in profile. Things like that could have shown some goodwill by fixing.

We just have to be hopeful that they really will fix things or really can. It could be possible that their entire OTA plan is just a fail. There comes a point that we will all just have to accept a reality that substantive fixes are not coming, but I'm not there yet. Software is a complex item and they have all the grace they need from me on new features. The lack of any consumer bugs appearing fixed after 5 months is troublesome.
 

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It's on the App Store now as I type this:

‎FordPass on the App Store (apple.com)

It's not quite live on the Play Store yet:

FordPass - Apps on Google Play

Release notes from the Apple listing:


What's New - 3.24.0​
• Now find schedule remote start, departure times and vehicle status alerts at the top of your vehicle page​
• Continuous quality improvements under the hood of the app​
Keep the feedback coming!​
I'm on Android so I can't easily show screenshots of these changes yet but I'm sure someone else will get there since apparently the Vehicle page has changed.

About two weeks since the last release - I'm fine with a 2 week cadence tbh.
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