OTA 1.7.1 Stuck, anyone else have issue updating?

[mpshizzle]

I asked about that because mine is set off as well and grayed out. The lady from the on-air team told me it doesn't matter they will still be able to send down an over the air update to the car.

Theoretically this is correct, who knows what exactly got broken with this bad update, but under normal circumstances, if you have automatic updates turned off, the update will still come to your car. But it will ask you to install rather than doing it automatically

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[mpshizzle]

ahh oki i See is there somewhere a tutorial on how to gain fdrs and what else you need (like OBS adapter or anything?)

Yes, there isa thread that is pinned that is a complete guide on fdrs how to get the license and what equipment you need

https://www.macheforum.com/site/thr...ach-e-with-fdrs-alternative-to-forscan.10217/

 

[ZuleMME]

ahh oki i See is there somewhere a tutorial on how to gain fdrs and what else you need (like OBS adapter or anything?)

https://www.macheforum.com/site/thr...ach-e-with-fdrs-alternative-to-forscan.10217/

 

[fboulegue]

oh oki i See its a super expensive try to research these issues ? so I better pass

 

[Rob FFE]

Let us know what happens the next day. My car did the same, I was able to set the date/time f

Then the next day, I look at it, back to the same issue.

It is so exciting for us when this happens. It likes us waking up on Xmas day, running downstairs to open presents. Now, it is us running to the car to see if it is updated. And just like Xmas, I did not get my pony or in this case updates.

Unfortunately, as I feared, today I'm back to inoperative auto update button and -- serial number.

 

[Jonrd2000]

My Automatic updates also was temporarily set to on after the CSP21p22 update, but alas switched back to off after a few hours.

Sound like many of us have a contact with Ford on the back end. Mine is with the Early Access Program and she says that it is looking like it will be a dealer fix as opposed to an OTA update. We are close to the end of February, is anyone surprised that February will come and go with no fix?

 

[ZuleMME]

My Automatic updates also was temporarily set to on after the CSP21p22 update, but alas switched back to off after a few hours.

Sound like many of us have a contact with Ford on the back end. Mine is with the Early Access Program and she says that it is looking like it will be a dealer fix as opposed to an OTA update. We are close to the end of February, is anyone surprised that February will come and go with no fix?

I'd say it's sad that they announced a fix and then are likely to miss the target. But then again that's likely why they don't announce anything and just stay quiet. Ford is damned if they do and damned if they don't. That said, I really hope they get something moving here as they really need to show they can support this car if they plan to really compete at the level they have indicated.

 

[gnaark]

are y’all excited or what that our February fix is coming tomorrow, the last day of February.

@Ford Motor Company thank you so much for the support and all the transparency on this issue over the past 4 months!

 

[Gimme_my_MME]

are y’all excited or what that our February fix is coming tomorrow, the last day of February.

@Ford Motor Company thank you so much for the support and all the transparency on this issue over the past 4 months!

 

[Smolinski]

On the thread about ordering new Mustang Mach E, they mention, they are being told a 40 week wait period. I am not sure if it is model specific or any other details. But that goes back to taking care of existing Customers or new Customers as far as APIM replacements.

 

[Jim_I]

60 pages on this issue going back to October 4, 2021, and still no fix from Ford.

This is absolutely ridiculous!!!!

I am trying to imagine me ducking out of a problem with my customers for this long with no firm date for the resolution to a real issue. I would be out of business by now....

VERY UNHAPPY NOW!!!!

Jim

 

[fboulegue]

+1, at last a idea like YES there will be a OTA fix or you need to move to dealer would be a nice step

 

[sid234]

I have an appointment with the dealer tomorrow to take a look at the car for this problem - any advice on how I explain this issue to them and also is it even worth taking it in for that?

 

[ZuleMME]

I have an appointment with the dealer tomorrow to take a look at the car for this problem - any advice on how I explain this issue to them and also is it even worth taking it in for that?

this is the issue, all they will do is tell you what this says. If you make enough fuss they might replace the APIM. Be sure the new one has a serial number in bezel diagnostics.

 

[FordMachEGo]

I have an appointment with the dealer tomorrow to take a look at the car for this problem - any advice on how I explain this issue to them and also is it even worth taking it in for that?

Let us know how it goes. Plenty of us in the same boat. Good luck!

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