List of Members with HVBJB Failures

Logal727

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Also I wanna mention this site has really good SEO, which means they know how to get to the top of search results when people Google Mach E issues, so anyone who Googles Stop Safely Now, will end up here. I barely read about this issue on the Reddit subreddit.
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buzznwood

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It seems like the ones that were unlucky enough to have it happen 3 times is more related to how they use their vehicle or some environmental factor specific to that owner. I find it really really hard to believe someone could be basically struck by lightning in the exact same spot 3 times in a row.
If it is certain usage patterns, then Ford have failed in it is durability testing procedures :(, as while the mach-e maybe fords first ground up EV its not the first one they have made so I can't image what people would be doing that would be any different or unexpected to other EV

Lets hope this is just random chance and very unfortunate for those that have had it happen to multiple times :( and that this doesn't turn into fords equivalent of telling users they are holding the phone wrong in an attempt to divert away from some poor engineering that is a ticking time bomb that will get all owners eventually
 

AllenXS

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My build date is 12/20, if that helps any
Mine was the week before but I think I’ve seen a lot newer with it as well.
 

AllenXS

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So, I will say that I have never asked any of my sources the prevalence. To me it doesn't matter much.

Forums usually draw the complainers, problems etc. Just like a Yelp review, most people only comment when it's negative, not to say all, but a lot. I would assume that the percentage on the forum is actually higher than in the wild. When looking at the numbers here, I would suggest taking the number of members, rather than the number of those who completed the form, which would make the percentage go down even more. I haven't completed the Google docs form and it's never happened to me, as a good example.

Also, this issue has ramped up over time and it wasn't really seen until late last year. There was almost an entire year of production before this issue became more prevalent.

I don't have the exact number but I'll continue to advocate that it's very very small. That doesn't make it better, just puts things in perspective for people. I don't think anyone should worry about driving their car, just be prepared and educated for any possibility.
Totally agree that people should not panic about the issue. It is frustrating but I received good but a bit long service to get it right. Between this, being OTA stuck and then delays with updates, the first model teething problems are bit of a pain. Lost the car for six weeks over 15 months. M of this has been with no loaners.

For ~99% it’s not an issue.

Still very happy to have this car and hoping it’s all good when I get it back next week. Once ford engineers have had a restful holiday weekend.
 

nfoxtrot

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You can add me to that list, 3 full lock ups since January. Seems like it’s happening every three months now. Ford doesn’t know how to fix it so I’ve already been approved for a buy back and we started that process last week. I estimate the car will lock up again in August. I have a first addition, built November 2020.
 
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Thunderbirdsoundsbetter

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I don’t know my build date. The car has been sitting at the dealer for almost two months because they keep cracking the windshield. My car is a er awd prem.
 

Logal727

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You can add me to that list, 3 full lock ups since January. Seems like it’s happening every three months now. Ford doesn’t know how to fix it so I’ve already been approved for a buy back and we started that process last week. I estimate the car will lock up again in August. I have a first addition, built November 2020.
There’s gotta be something else going in your situation for this to happen constantly, sorry to hear that.
 

titan2220

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I've also had the HVBJB and BECM replaced. Oddly I didn't have the "stop safely now" message thankfully. I had high voltage battery and powertrain malfunction display constantly. Vehicle appeared to operate normally, but would not DCFC at all. L2 was fine, but DC never worked. It was like I was tethered to my house.

After replacement, everything works correctly.
Build date June 2021
Select AWD
 

Christi

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Aligns with what T.S. Eliot famously wrote in “The Waste Land” when he said “April is the cruelest month…”
February 23rd for us. Still not fixed!
 

mme gt

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Add me to the list: MMEGT, 05/06/2022, Gt / The dealer says no replacement HVBJB's available. All are on backorder.
 

scoopman

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Add me to the list: MMEGT, 05/06/2022, Gt / The dealer says no replacement HVBJB's available. All are on backorder.
So what are they doing for you in this case, your car just sits at the dealer with no ETA? Do they provide a nice rental car? Is Ford making your payments?
 

Logal727

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So what are they doing for you in this case, your car just sits at the dealer with no ETA? Do they provide a nice rental car? Is Ford making your payments?
I’m surprised they just throw their hands up and wait and don’t expedite the part like they did for you. Unless this person is dealing with the dealer only, which seems like a good way to get nothing done.
 

mme gt

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So what are they doing for you in this case, your car just sits at the dealer with no ETA? Do they provide a nice rental car? Is Ford making your payments?
No payments yet. Got a 2016 Taurus with 67,000 miles on it.
 

Shayne

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I've been keeping track of members with HVBJB (High Voltage Battery Junction Box) failures, I think it's time to share my list.

Criteria: Member has publicly stated their HVBJB has or will be replaced, or has had stuck contactor codes.

#UsernameDate of FailModelNote
1mikeho12/5/2021ER AWD
2titan222012/20/2021SR AWD
3dixiekidd8812/24/2021ER AWD
4Astraea1/2/2022ER AWD
5Caliroute11/4/2022GTTwo failures
6devinrachelsmom1/9/2022
7Thunderbirdsoundsbetter1/11/2022ER
8cmtaylor9631/14/2022FE
9Dhruval Shah1/17/2022FE
10DGMach-E1/24/2022AWD
11Alaskan_silent_pony1/28/2022AWD
12Sitdown1/31/2022GTPE
13cjrodriguez312/2/2022GTTwo failures
14BigMach-E2/12/2022SR AWD
15thefallenbeloved2/18/2022ER AWD
16JcMarin2/25/2022GT
17Joe Tennies2/25/2022ER AWD
18BadgerGreg2/27/2022ER AWDTwo failures
19Shayne3/15/2022ER AWD
20TRP3/15/2022ER AWD
21Capt_Everything3/31/2022GTPE
22Beowoeulf4/1/2022ER AWD
23scoopman4/3/2022GTPE
24Electric Goat4/5/2022GT
25lefortpf4/10/2022GT
26cvk714/11/2022GT
27chaifarm4/14/2022
28MadManMoon4/21/2022GTPE
29JBB_JD4/22/2022FE
30tfitzgex4/24/2022ER AWD
31AllenXS4/25/2022ER AWD
32sparky4/26/2022ER
33tek3141594/28/2022GT
34Mach-Evan5/2/2022GT
35heisnuts5/8/2022ER AWD
36Tedro75/22/2022GTPE
37VegStang5/26/2022ER AWD
38breeves0025/27/2022GTPE

Note: Failure date is approximate based on a date or timeline they said (if present) or when they first posted about the failure. Model data is also best available.

There are likely more members that also had HVBJB failures but did not post about it, or never specifically mentioned their HVBJB was replaced. It's very possible I missed a few folks too. Some people do not say much, follow up after repair, or are not very technical to convey the parts replaced.

If you see an error or omission, my apologies, please reply or PM me with relevant info/links to source. I will try to maintain this list if possible.

Special mention to @Rabidsquirrel22 and @Mach_Enrique, who appear to have only their BECM replaced after a stop safely now error. They may have had a different failure, I would be interested in those VINs for details.

It's been a fairly steady rate of 1-3 failures per week since December, April was the worst month:

1653743935056.png
Bit off on mine (a year) the first time was Feb 2021 same time as chasingcoral’s. Thinking he had some hv stuff carried out on his then. Me a fast software fix. Have not heard any more so hoping the hvjb and becm install this April are the fix for me.
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