List of Members with HVBJB Failures

[Logal727]

Also I wanna mention this site has really good SEO, which means they know how to get to the top of search results when people Google Mach E issues, so anyone who Googles Stop Safely Now, will end up here. I barely read about this issue on the Reddit subreddit.

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[buzznwood]

It seems like the ones that were unlucky enough to have it happen 3 times is more related to how they use their vehicle or some environmental factor specific to that owner. I find it really really hard to believe someone could be basically struck by lightning in the exact same spot 3 times in a row.

If it is certain usage patterns, then Ford have failed in it is durability testing procedures , as while the mach-e maybe fords first ground up EV its not the first one they have made so I can't image what people would be doing that would be any different or unexpected to other EV

Lets hope this is just random chance and very unfortunate for those that have had it happen to multiple times and that this doesn't turn into fords equivalent of telling users they are holding the phone wrong in an attempt to divert away from some poor engineering that is a ticking time bomb that will get all owners eventually

 

[AllenXS]

My build date is 12/20, if that helps any

Mine was the week before but I think I’ve seen a lot newer with it as well.

 

[AllenXS]

So, I will say that I have never asked any of my sources the prevalence. To me it doesn't matter much.

Forums usually draw the complainers, problems etc. Just like a Yelp review, most people only comment when it's negative, not to say all, but a lot. I would assume that the percentage on the forum is actually higher than in the wild. When looking at the numbers here, I would suggest taking the number of members, rather than the number of those who completed the form, which would make the percentage go down even more. I haven't completed the Google docs form and it's never happened to me, as a good example.

Also, this issue has ramped up over time and it wasn't really seen until late last year. There was almost an entire year of production before this issue became more prevalent.

I don't have the exact number but I'll continue to advocate that it's very very small. That doesn't make it better, just puts things in perspective for people. I don't think anyone should worry about driving their car, just be prepared and educated for any possibility.

Totally agree that people should not panic about the issue. It is frustrating but I received good but a bit long service to get it right. Between this, being OTA stuck and then delays with updates, the first model teething problems are bit of a pain. Lost the car for six weeks over 15 months. M of this has been with no loaners.

For ~99% it’s not an issue.

Still very happy to have this car and hoping it’s all good when I get it back next week. Once ford engineers have had a restful holiday weekend.

 

[nfoxtrot]

You can add me to that list, 3 full lock ups since January. Seems like it’s happening every three months now. Ford doesn’t know how to fix it so I’ve already been approved for a buy back and we started that process last week. I estimate the car will lock up again in August. I have a first addition, built November 2020.

 

[Thunderbirdsoundsbetter]

I don’t know my build date. The car has been sitting at the dealer for almost two months because they keep cracking the windshield. My car is a er awd prem.

 

[Logal727]

You can add me to that list, 3 full lock ups since January. Seems like it’s happening every three months now. Ford doesn’t know how to fix it so I’ve already been approved for a buy back and we started that process last week. I estimate the car will lock up again in August. I have a first addition, built November 2020.

There’s gotta be something else going in your situation for this to happen constantly, sorry to hear that.

 

[titan2220]

I've also had the HVBJB and BECM replaced. Oddly I didn't have the "stop safely now" message thankfully. I had high voltage battery and powertrain malfunction display constantly. Vehicle appeared to operate normally, but would not DCFC at all. L2 was fine, but DC never worked. It was like I was tethered to my house.

After replacement, everything works correctly.
Build date June 2021
Select AWD

 

[Christi]

Aligns with what T.S. Eliot famously wrote in “The Waste Land” when he said “April is the cruelest month…”

February 23rd for us. Still not fixed!

 

[mme gt]

Add me to the list: MMEGT, 05/06/2022, Gt / The dealer says no replacement HVBJB's available. All are on backorder.

 

[scoopman]

Add me to the list: MMEGT, 05/06/2022, Gt / The dealer says no replacement HVBJB's available. All are on backorder.

So what are they doing for you in this case, your car just sits at the dealer with no ETA? Do they provide a nice rental car? Is Ford making your payments?

 

[Logal727]

So what are they doing for you in this case, your car just sits at the dealer with no ETA? Do they provide a nice rental car? Is Ford making your payments?

I’m surprised they just throw their hands up and wait and don’t expedite the part like they did for you. Unless this person is dealing with the dealer only, which seems like a good way to get nothing done.

 

[mme gt]

So what are they doing for you in this case, your car just sits at the dealer with no ETA? Do they provide a nice rental car? Is Ford making your payments?

No payments yet. Got a 2016 Taurus with 67,000 miles on it.

 

[Shayne]

I've been keeping track of members with HVBJB (High Voltage Battery Junction Box) failures, I think it's time to share my list.

Criteria: Member has publicly stated their HVBJB has or will be replaced, or has had stuck contactor codes.

#	Username	Date of Fail	Model	Note
1	mikeho	12/5/2021	ER AWD
2	titan2220	12/20/2021	SR AWD
3	dixiekidd88	12/24/2021	ER AWD
4	Astraea	1/2/2022	ER AWD
5	Caliroute1	1/4/2022	GT	Two failures
6	devinrachelsmom	1/9/2022
7	Thunderbirdsoundsbetter	1/11/2022	ER
8	cmtaylor963	1/14/2022	FE
9	Dhruval Shah	1/17/2022	FE
10	DGMach-E	1/24/2022	AWD
11	Alaskan_silent_pony	1/28/2022	AWD
12	Sitdown	1/31/2022	GTPE
13	cjrodriguez31	2/2/2022	GT	Two failures
14	BigMach-E	2/12/2022	SR AWD
15	thefallenbeloved	2/18/2022	ER AWD
16	JcMarin	2/25/2022	GT
17	Joe Tennies	2/25/2022	ER AWD
18	BadgerGreg	2/27/2022	ER AWD	Two failures
19	Shayne	3/15/2022	ER AWD
20	TRP	3/15/2022	ER AWD
21	Capt_Everything	3/31/2022	GTPE
22	Beowoeulf	4/1/2022	ER AWD
23	scoopman	4/3/2022	GTPE
24	Electric Goat	4/5/2022	GT
25	lefortpf	4/10/2022	GT
26	cvk71	4/11/2022	GT
27	chaifarm	4/14/2022
28	MadManMoon	4/21/2022	GTPE
29	JBB_JD	4/22/2022	FE
30	tfitzgex	4/24/2022	ER AWD
31	AllenXS	4/25/2022	ER AWD
32	sparky	4/26/2022	ER
33	tek314159	4/28/2022	GT
34	Mach-Evan	5/2/2022	GT
35	heisnuts	5/8/2022	ER AWD
36	Tedro7	5/22/2022	GTPE
37	VegStang	5/26/2022	ER AWD
38	breeves002	5/27/2022	GTPE

Note: Failure date is approximate based on a date or timeline they said (if present) or when they first posted about the failure. Model data is also best available.

There are likely more members that also had HVBJB failures but did not post about it, or never specifically mentioned their HVBJB was replaced. It's very possible I missed a few folks too. Some people do not say much, follow up after repair, or are not very technical to convey the parts replaced.

If you see an error or omission, my apologies, please reply or PM me with relevant info/links to source. I will try to maintain this list if possible.

Special mention to @Rabidsquirrel22 and @Mach_Enrique, who appear to have only their BECM replaced after a stop safely now error. They may have had a different failure, I would be interested in those VINs for details.

It's been a fairly steady rate of 1-3 failures per week since December, April was the worst month:

Bit off on mine (a year) the first time was Feb 2021 same time as chasingcoral’s. Thinking he had some hv stuff carried out on his then. Me a fast software fix. Have not heard any more so hoping the hvjb and becm install this April are the fix for me.

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