NEW UPDATE ALERT!!! Ford Power-Up: Improved DC Fast Charging

[cbcasas]

Updated to 4.2.6 a few days ago but never received this one.

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[Mach-Lee]

Thanks for this. There is now another update that came in right behind it and it will not activate either. I am thinking there is more problems then the battery not being topped off.

This is the first time we have ever had problems with OTA updates.

A new error code as well:

"errorCode":"CooldownFailed(8)"

Huh. Were you driving it or charging it right before 1AM?

 

[dixiekidd88]

Huh. Were you driving it or charging it right before 1AM?

It had been plugged in since roughly 9pm so it was charging. It is set to do updates at 1am. This is the strangest issue, especially since we have never had any updates fail.

 

[737flyer]

Thanks for this. There is now another update that came in right behind it and it will not activate either. I am thinking there is more problems then the battery not being topped .

A new error code as well:

Where did you pull up the record of your OTAs?

"errorCode":"CooldownFailed(8)"

Where did you pull up the record of your OTA’s?

 

[dixiekidd88]

I work for a dealership and have access to the PTS/OASIS system

 

[Kamuelaflyer]

Updated to 4.2.6 a few days ago but never received this one.

I had about a 10 day gap between 4.2.6 and this update.

 

[dixiekidd88]

FINALLY! Last night around 5 we tried to manually do the updates and it worked! The first one that was for the improved DC Fast charging had to be done without it being plugged in. Go figure. (Not sure that is why it actually worked but a very good indication)

Then shortly after the second update (The big one) triggered and we did that one while we were in a store since the car needed about 35 minutes to install.

I wish they were more clear about what was causing an issue to stop the update from going through. It would be helpful rather than just endlessly trying to install it.

 

[CarGuy11]

Is everyone supposed to get this update? Got 4.2.6 last week but haven't received this yet.

 

[Rudy Bega]

Updated!

I noticed in the list of precondition for an inhibit update “12V battery charge is not too low.” was added. I went back and found that showed up on 4.2.3, the previous inhibit update 3.6.2 didn’t list this.
That’s good they are telling people that the 12v SOC could cause install problems, but, THEY DONT GIVE YOU ANY WAY TO CHECK THE 12V BATTERY!!!!

Seriously, who thought it was a good idea to tell their customers to check something they can’t check.

I mean I know WE can check it, but the average user has no idea how to do what we do.

I continue to get “update failed”. Any idea why or am I just waiting for my turn? Thanks!

 

[Gullwingdmc]

I continue to get “update failed”. Any idea why or am I just waiting for my turn? Thanks!

If you have an OBD2 reader you can check and see if your 12v battery is low. If you don’t, then I would say got for a long drive, 30+ minutes, then as soon as you get home trigger the update to install.

 

[Rudy Bega]

If you have an OBD2 reader you can check and see if your 12v battery is low. If you don’t, then I would say got for a long drive, 30+ minutes, then as soon as you get home trigger the update to install.

Thanks!

 

[Rudy Bega]

If you have an OBD2 reader you can check and see if your 12v battery is low. If you don’t, then I would say got for a long drive, 30+ minutes, then as soon as you get home trigger the update to install.

It worked! Many thanks for the suggestion to make sure the 12V is fully charged, took a ride for 30 minutes ??

 

[Gullwingdmc]

It worked! Many thanks for the suggestion to make sure the 12V is fully charged, took a ride for 30 minutes ??

Sweet! I’m glad it worked. I wish ford made it clear this was the cause.

 

[Dooger54]

How do you trigger an update? I thought we were just at the mercy of when Ford sends them to our car.

 

[mkhuffman]

How do you trigger an update? I thought we were just at the mercy of when Ford sends them to our car.

You are correct - Ford decides when it is time for your car to get the update. Once it arrives there are things you can do if it fails to install.

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