HVBJB Recall-parts now available

[GW Shark]

Same here - notice changed in my Ford account. Called my dealer and they are ordering the part. They will give me a call when it comes in to schedule an appointment. Thanks for the heads-up!

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[Vgkfan]

My status changed as well and says as soon as practicable. It doesn’t mention pickup, delivery, or rental. Wondering if I should wait to get the letter to receive that service, or will it be automatic when I set appointment?

 

[Jack Roberts]

This may have Been posted already so apologize in advance.

I checked my Ford account today and the recall notice has been updated.

I should call to make an appt to get the part replaced as parts are now available. I did not receive another letter.

hopefully this is to be applied for everyone.

good luck everyone

My Mach-e GTPE failed on Saturday. They called today and said the part is ordered and they should have it tomorrow and the car ready by Thursday.

 

[4HERMES]

This is the updated recall in my Ford account online

On the phone with my dealership. Curiously THEY have a letter dated today stating customer letters will be sent out by priority repair starting Dec 29th. i’m in Ohio. They can’t even order the part. Said it seems as if they’ll be able to in mid-Jan. And, yes, pickup, delivery and two day rental included.

 

[Timelessblur]

My question is how long does this recall take to do so I can plan out taking my Mach E off line for a little while. While I dont need a loaner it still reduces me to 1 car for the family for a while and takes some coordination work.

 

[hack-e]

Mine notice is also updated. I am still waiting to see if mine will completely disappear since my HVBJB was already replaced.

 

[Auto Motive]

Same here - notice changed in my Ford account. Called my dealer and they are ordering the part. They will give me a call when it comes in to schedule an appointment. Thanks for the heads-up!

Called dealer and service for ev to call on date to install. Takes 4 days to get part 2 days to install. I am going to ask on a loaner.

 

[GT-Papa]

I got the same notice. My car is already in the shop for "SSN and depleted battery" and the HVBJB was on the list of components being replaced. My service rep just verified that the part they have on hand to put in is already the redesigned part!

 

[Auto Motive]

I got the same notice. My car is already in the shop for "SSN and depleted battery" and the HVBJB was on the list of components being replaced. My service rep just verified that the part they have on hand to put in is already the redesigned part!

Hope its Heavy duty.

 

[kennethjk]

Dealer told me that their service notice says Ford will pick up a rental for 2 days, probably a Ford

 

[Jimrpa]

What does the scheduling lead time look like? Are dealers typically booking a few weeks out? A month out?

 

[Tampamike]

What does the scheduling lead time look like? Are dealers typically booking a few weeks out? A month out?

Called today and they scheduled me for the 28th of December.

 

[kennethjk]

What does the scheduling lead time look like? Are dealers typically booking a few weeks out? A month out?

Mine is 2 weeks away mainly due to holidays and my schedule

 

[RickMachE]

On the phone with my dealership. Curiously THEY have a letter dated today stating customer letters will be sent out by priority repair starting Dec 29th. i’m in Ohio. They can’t even order the part. Said it seems as if they’ll be able to in mid-Jan. And, yes, pickup, delivery and two day rental included.

Correct. Current failures first. Ones that haven't failed next. Last are ones that have been replaced and are working fine.

 

[kennethjk]

Me dealer did t say anything about priority and dint seem to care

asked me when after next week, I said Jan 4th, all booked

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