BC1.3 for 2021s: How Thoughtful is Ford’s Process on the Backend?

OP
OP

SonicBlue

Well-Known Member
First Name
Karim
Joined
Jun 30, 2024
Threads
30
Messages
1,145
Reaction score
2,069
Location
Chicago
Vehicles
2021 Mach E
Country flag
I have said this for a while. They'll really stop bothering soon, if they havn't already. No one wants to maintain yet another list of growing issues and work unless theres something to get out of it (read: money, only money). Now that the 21's are 'done' they'll probably push 1.3's roll out to most (because I don't think they'll come close to 75% of 22's ever getting 1.3 for one reason or another) and put a plug in that OTA spigot by the end of next year.
Thoughtfully plugging the damn up.
I just hope someone down the road figures out a way to get the files for a FAUX-TA in the future or these cars will become recyclable material before they hit ~6 years old.
I’m pretty close to agreement with you. I’ve given up hope of another major enhancement to SYNC 4A.

I do think we’ll get 1.3, eventually. But probably not until next year.
Sponsored

 
Last edited:
OP
OP

SonicBlue

Well-Known Member
First Name
Karim
Joined
Jun 30, 2024
Threads
30
Messages
1,145
Reaction score
2,069
Location
Chicago
Vehicles
2021 Mach E
Country flag
Well, if you've got a 2021 job 1 (or even an early job 2 at this point) you're already out of warranty. I would suspect that neither you nor Ford want you to have to pay to fix a FUBARed OTA. So in that context, yes I think they are being THOUGHTFUL in making sure that all the kinks are worked out with cars they're going to be able to fix under warranty when the OTAs go south.

In fact, I would not be surprised if they stop sending OTAs at all to out of warranty cars for that reason.

But rest assured that the criticisms are terribly witty in the interim.
I’m a little skeptical that Ford would require you to pay for a bricking caused by OTA out of warranty.

Yes, yes, I know people have posted horror stories about one bad dealership experience or another, and I have no doubt we’ve disclaimed all liability in one scroll&tap or another, but I suspect if push came to shove Ford would make it right.

Pretty sure this thoughtful process on the backend has nothing to do with looking out for us, warranty-wise. Of course Ford doesn’t want to incur additional expense of bricking cars. But I wouldn’t know specifics because the decision was made, and remains, on the backend. Thoughtfully.
 
Last edited:
OP
OP

SonicBlue

Well-Known Member
First Name
Karim
Joined
Jun 30, 2024
Threads
30
Messages
1,145
Reaction score
2,069
Location
Chicago
Vehicles
2021 Mach E
Country flag
I’ll be taking my car in soon for the 24B42 CSP update to fix the 1PD faults.

I’m going to ask the service center to update my BC while I’m there. What, exactly, do I need to ask for?

@chesteroberto @avdonr @Blue highway - what are the files available to 2021s that need to be installed via FDRS, and then what config changes need to be made via Forscan?

The ship may refuse to do the Forscan tinkering, but if I at least get the files updated from FDRS, that seems to be the difficult/expensive part.
 

avdonr

Well-Known Member
First Name
Avdon
Joined
Dec 5, 2022
Threads
1
Messages
249
Reaction score
300
Location
Canada
Vehicles
2021 Mustang Mach-E GT PE
Occupation
Software Engineer
Country flag
I’ll be taking my car in soon for the 24B42 CSP update to fix the 1PD faults.

I’m going to ask the service center to update my BC while I’m there. What, exactly, do I need to ask for?

@chesteroberto @avdonr @Blue highway - what are the files available to 2021s that need to be installed via FDRS, and then what config changes need to be made via Forscan?

The ship may refuse to do the Forscan tinkering, but if I at least get the files updated from FDRS, that seems to be the difficult/expensive part.
The dealership will certainly not do any as built edits via FORScan. That is something you would have to do yourself.

As for the modules that need to get updated for BC 1.3:
  • IPMA (approx 2-3 hours)
  • PSCM (approx 10 min)
  • CMR (approx 2-3 hours - only if required/available)
Some 2021s had their CMR updated in the past, if that is the case then you will only need the IPMA and PSCM updated. However, if a CMR update is pending for your vehicle then you will also need to get that updated for BC 1.3.
 

Blue highway

Well-Known Member
First Name
Steve
Joined
Oct 15, 2021
Threads
5
Messages
2,700
Reaction score
4,249
Location
Oregon
Vehicles
Mach E Premium SR RWD
Country flag
I’ll be taking my car in soon for the 24B42 CSP update to fix the 1PD faults.

I’m going to ask the service center to update my BC while I’m there. What, exactly, do I need to ask for?

@chesteroberto @avdonr @Blue highway - what are the files available to 2021s that need to be installed via FDRS, and then what config changes need to be made via Forscan?

The ship may refuse to do the Forscan tinkering, but if I at least get the files updated from FDRS, that seems to be the difficult/expensive part.
I ended up going through all the FDRS updates available and updating everything. Depending on how far along your car is, the updates can take a number of hours. The last push that got BC1.3 working took ~4 hours from memory. The Forscan settings vary depending on which year/model you have. If the dealer updates all the modules, they will have access to the correct Forscan settings. When you have the modules updated, there are people here that can provide the correct settings for your car.
 


HuntingPudel

Well-Known Member
First Name
Steve
Joined
Mar 23, 2021
Threads
88
Messages
12,945
Reaction score
17,394
Location
Bay Area, CA
Vehicles
2024 MME GT with Performance Upgrade, 1979 Fire-Am, 1972 K/5 Blazer
Occupation
Engineering
Country flag
What’s BlueCruise? ??
 

rugedraw

Well-Known Member
First Name
Javier
Joined
Nov 13, 2023
Threads
0
Messages
2,664
Reaction score
2,424
Location
Miami, FL
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
Country flag
@SonicBlue To add to what @avdonr mentioned above, the SCCM must be updated to the latest version, too. I believe that was OTA 6.5.0.

FORScan is 3rd party software that is not officially supported by Ford. Dealers will not use it. That part will fall on you IF you can get them to update the relevant modules.
 

avdonr

Well-Known Member
First Name
Avdon
Joined
Dec 5, 2022
Threads
1
Messages
249
Reaction score
300
Location
Canada
Vehicles
2021 Mustang Mach-E GT PE
Occupation
Software Engineer
Country flag
@SonicBlue To add to what @avdonr mentioned above, the SCCM must be updated to the latest version, too. I believe that was OTA 6.5.0.

FORScan is 3rd party software that is not officially supported by Ford. Dealers will not use it. That part will fall on you IF you can get them to update the relevant modules.
Ah yes, good catch. I was going off what’s in the BC 1.3 OTA but SCCM would also be required if it was not yet updated in the past. Time flies, that SCCM OTA came out a long time ago ?
 

Dw0413

Member
First Name
Dan
Joined
Dec 2, 2021
Threads
1
Messages
14
Reaction score
1
Location
NJ
Vehicles
2021 J1 Mustang Mach E AWD Premium
Country flag
I've updated my 21 job 1 with FDRS. Who can help me with the needed FORScan changes? Or is it posted somewhere that I haven't discovered?
 

rugedraw

Well-Known Member
First Name
Javier
Joined
Nov 13, 2023
Threads
0
Messages
2,664
Reaction score
2,424
Location
Miami, FL
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
Country flag
I've updated my 21 job 1 with FDRS. Who can help me with the needed FORScan changes? Or is it posted somewhere that I haven't discovered?
It is not posted publicly. Message me your VIN so I can verify the software levels of the relevant modules.
 

TruWrecks

Well-Known Member
Joined
Jun 3, 2021
Threads
25
Messages
948
Reaction score
1,030
Location
Oregon
Vehicles
Mach-E Star White Premium AWD Ext (Ghost Stallion)
Occupation
Retired
Country flag
End of August and not a peep from @Ford Motor Company

EA is no longer a thing. That website is gone. My MME is no longer showing as an EA vehicle on the Ford website.

This is Ford's middle finger to the Early Adopters.
 

azerik

Well-Known Member
First Name
Erik
Joined
Jan 8, 2023
Threads
79
Messages
4,545
Reaction score
4,558
Location
Chandler/Flagstaff, AZ
Vehicles
'21 Spacey Prem4x, '21 RX450H, 13 Focus EV
Occupation
DevSecNetOps, General PITA
Country flag
And so it goes.

I’m a little skeptical that Ford would require you to pay for a bricking caused by OTA out of warranty.
The dealer surely will, until Ford admits fault. As It's going to take a bunch of cars bricking before they lift a finger to help. Which means the first few people that have a bricked car will shovel $ to the dealer to fix because they have no other option or recourse. Heck they don't even have a real solid way to say the OTA bricked it, until Ford says. Remember how many 23's ended up locked out a few weeks ago. That roll out is all over the place and some of us got it well in advance of the locked out posts. How many tow trucks and hours burned on that. How long would it take for those people to get reimbursed for that if out of warranty. (I know those were 23's but fast forward 2 more years and play out that scenario. We only know of those on here, wonder how many were actually affected.)
 
OP
OP

SonicBlue

Well-Known Member
First Name
Karim
Joined
Jun 30, 2024
Threads
30
Messages
1,145
Reaction score
2,069
Location
Chicago
Vehicles
2021 Mach E
Country flag

JCHLi

Well-Known Member
Joined
Jun 28, 2020
Threads
23
Messages
1,627
Reaction score
2,506
Location
Michigan
Vehicles
2021 Mustang Mach-E First Edition
Country flag
I was thinking this morning and wondered, how is the backend process coming along?
 

jeffMachE

Well-Known Member
First Name
Jeff
Joined
Oct 27, 2020
Threads
16
Messages
361
Reaction score
440
Location
Colorado
Vehicles
F-350, '21 Prem 4EX, '24 Lyriq
Country flag
Well, "thoughtful backend process" is 24 letters, and at 1 letter a month, we still have to get through "oughtful" before we get to the backend.

This is like waiting for The Winds of Winter. Excitement, anticipation, slowly turning to exasperation and then simple acceptance that things aren't happening.
Sponsored

 
 







Top