2 days in a row charge stopped before departure time- no fault or error message

[Cedars]

Hi all,

I have a 2023 Mach-E GT and park outside in my driveway, charging overnight with a Tesla Universal charger set to 90%. I use scheduled departure times between 7-8 AM, which usually work reliably.

However, for the past two mornings, the car hasn’t been preparing for departure as expected. The app simply shows "Charge Stopped" with no error or fault message. Unplugging and plugging back in gets it back on track, and it starts preparing as usual.

It's been cold, but nothing extreme—certainly not as bad as the polar vortex last month, during which I had zero issues.

Has anyone else experienced this and can give tips on what could be wrong?

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[ten8bike]

When it happened to me, it turned out to be a dying charger. i have had a new charger installed, and all is well (fingers crossed).

 

[Cedars]

Did you get any error lights or message on the charger? I didn't...

 

[ten8bike]

Did you get any error lights or message on the charger? I didn't...

No. It just stopped working correctly. The electrician confirmed it wasn’t the breaker or the wiring.

 

[rpadjan]

Hi all,

I have a 2023 Mach-E GT and park outside in my driveway, charging overnight with a Tesla Universal charger set to 90%. I use scheduled departure times between 7-8 AM, which usually work reliably.

However, for the past two mornings, the car hasn’t been preparing for departure as expected. The app simply shows "Charge Stopped" with no error or fault message. Unplugging and plugging back in gets it back on track, and it starts preparing as usual.

It's been cold, but nothing extreme—certainly not as bad as the polar vortex last month, during which I had zero issues.

Has anyone else experienced this and can give tips on what could be wrong?

I noticed my car was not warming up for the departure times I had set. There had been no problems in the past. Then I happened to notice that my time zone was wrong, it was set for 2 time zones away. I re-set to the correct time zone, problem solved. I have no idea how my time zone got changed, I'm thinking maybe a update changed it.

 

[Cedars]

I noticed my car was not warming up for the departure times I had set. There had been no problems in the past. Then I happened to notice that my time zone was wrong, it was set for 2 time zones away. I re-set to the correct time zone, problem solved. I have no idea how my time zone got changed, I'm thinking maybe a update changed it.

Where did you see the timezone? Everything looks right for me in fordpass app. I guess i can check the car as well.

 

[rpadjan]

Where did you see the timezone? Everything looks right for me in fordpass app. I guess i can check the car as well.

In the Ford Pass, hit "ENERGY" tab at bottom, go to "Departure Times", towards the bottom you'll see Vehicle's Time Zone.

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