You definitely have a case for them to 'perform the recall' and make whatever repair necessary because your car experienced the issue the recall addresses.
$700 is far too high, if you have AAA perhaps they will tow it to another dealership for you without cost?
This is only a TSB, not a recall. If you are out of the 3 yr warranty period, then the repairs will not be covered.
Good to see there is some consistency with how Ford deals with their own short comings. At least the government forced them to fix their faulty HVJB design. As far as eating 12V's that is on us. And if we require/want any software to fix the short coming is that also on us? Maybe that is the $700 total?
It’s not easy to find dealers replacing batteries at fair price. I just recently contacted had to contact multiple dealers in SF Bay Area and end up buying battery for installing myself
Dealers are dealers. It’s like how some charge $30 for a tire rotation and some charge $150 for the same thing. Unfortunately, the predatory ones rely on customers thinking that dealers have uniform pricing. ??
Seems like Ford is playing semantics to get out of battery replacements. Anyone experiencing this should contact the FTC and hold Ford accountable. This shifting the blame is unacceptible. The cars clearly have a defect, and based on my 2024 needing an update directly related to this, Ford still hasn't figured it out. This is at least consistent with all the bad car press Ford's getting for these reliability issues. Ford's is likely going to regret selling me a car, if future issues I may experience are handled in this manner.
My dealer told me that the 12v is covered by the original warranty but not the Ford extended warranty because the 12v is considered a consumable.
Actually, it might. If it was software that caused your original 12v to fail, if you don't update the software your new 12v might become victim #2. But yeah, they could have found the problem and released the TSB before so many owners experienced angst and were out $$$.
