Current status of Free Tesla Adapter shipments

[Burt]

Has anyone received a free adapter from Ford in the last four weeks?

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[LocoEngineer]

Read post #1. All US based free adaptors have already been shipped. Contact Ford if you think you should have received a free one.

Behind The Scenes: Ford Fast Charging Adapter | MachEforum - Ford Mustang Mach-E News, Owners, Discussions, Community

 

[MickeyFan0805]

Yeah - I was not part of the free group, but ordered mine from Ford last Thursday and had it on my porch on Tuesday. If you expect to have a free one, I'd definitely reach out.

 

[ChrisO]

Has anyone received a free adapter from Ford in the last four weeks?

I got mine on Feb 11, 2024. Order was placed on 9/1/2024. I'm guessing I'm pretty near the last of "free group" deliveries.

 

[zvez]

Read post #1. All US based free adaptors have already been shipped. Contact Ford if you think you should have received a free one.

Behind The Scenes: Ford Fast Charging Adapter | MachEforum - Ford Mustang Mach-E News, Owners, Discussions, Community

wow adding Lectron to the providers of the adapter really sped up the process!

 

[LocoEngineer]

wow adding Lectron to the providers of the adapter really sped up the process!

Fixed that for you.

 

[nzwayne]

Still waiting here in Toronto area for my 2022 MME GTP. ETA has changed 3-4 times.

Update: Arrived to the home address on 13thJune. Yippee.

 

[Charge_Rob]

Still waiting here in Toronto area for my 2022 MME GTP. ETA has changed 3-4 times.

Canadian orders are on a separate distribution system and timeline, but they are on their way.

 

[AmpedPony]

My order for my free adapter was placed March 1, 2024. Updated my address in April, 2024. Still don't have my adapter, so I called Ford and was told they shipped it in December - to the _WRONG_ address. And they didn't notify me of the shipment. The order status page still shows the adapter in production with an anticipated ship date of December, 2024 - but NO indication it has shipped.

So now I am waiting for Ford to investigate the case.

This is very frustrating. I hope Ford owns their mistake and makes this right.

 

[Burt]

Similar situation, took constant calls and four months to get a replacement shipped

 

[AmpedPony]

My order for my free adapter was placed March 1, 2024. Updated my address in April, 2024. Still don't have my adapter, so I called Ford and was told they shipped it in December - to the _WRONG_ address. And they didn't notify me of the shipment. The order status page still shows the adapter in production with an anticipated ship date of December, 2024 - but NO indication it has shipped.

So now I am waiting for Ford to investigate the case.

This is very frustrating. I hope Ford owns their mistake and makes this right.

After multiple calls, escalation to a manager, and providing all the case numbers going back to the original order in March 2024 to prove that I changed my shipping address in April 2024, Ford shipped me a replacement adapter that I received 13 months after my original order.

Kudos to Ford for fulfilling their commitment!

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