service

  1. I had BlueCruise installed by Ford service. Here's what to expect...

    On Tuesday, I took my 2021 Mach-E into my local Ford dealer, so that they could manually install the necessary updates to enable Blue Cruise. A bit of background, back in late-January my vehicle stopped communicating with Ford Pass. I think this was a common issue with one of the OTA updates...
  2. SF Bay Area recall and field service experience

    Saw many bad Ford dealership/service center experiences on this forum and elsewhere. So I want to collect some feedback from folks that have done any of the Mach E recalls/FSA, such as roof glass(21S42), windshield glass(21C22), software update(21B36), or etc. Which dealership in the SF bay area...
  3. Purchasing Out of Area

    I am considering purchasing a premium awd extended range from a dealer that is about an hour and a half from my home. If the car has any bugs or updates that need to be addressed by a dealer would I have to take it to the dealer where I purchased it or could I take it to a dealer that is closer...
  4. Marcho

    UK only - 2nd year and 4th year dealer service costs

    Hi UK buyers. I have been trying to get the individual service charges from my dealer (not service packs) so that I can decide if the service packs offered are worth it for me or not but they keep telling me they are waiting for FORD to advise them? Has anyone in the UK or any dealer reading...
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