service

Just here to rant a little. I've been a Ford owner for many years, having driven everything from Escapes and Focuses to F-150s, and generally, I've had really good experiences with Ford and their service. But since getting my 2021 Mach-E, things have been a bit suboptimal. I brought my Mach-E...

I’m coming up on 10k miles in my MME Premium and I keep getting RECOMMENDED service for 10k miles. Is this necessary? What are they gonna do? No oil to change etc. Thanks

Hi, I have a 2021 Mache and was taking it to service (Odometer 35740). I keep getting precollision assist not available everytime i go over uneven surface. Dealer was charging me 1300 service + 299 diagnostic fee. I declined the service which included - battery cleaning and anti corrosion...

I’m reaching out to see if anyone else has had this problem and any solutions. In April, my car started blowing hot air. Took it into the service center and was told the following: “We have diagnosed your a/c concern and found the a/c pressure switch wiring has been damaged/eaten by a...

So I recently purchased a 2022 MME Premium (AWD & Extended Range, Manufacture Date 01/22) with 63K miles that was branded as a buyback/lemon in California. Looking at the CarFax Report, it was purchased 05/10/2022 with 10 miles, and then reacquired by Ford on 07/08/2024 with 62,899k miles with...

Can you recommend a Ford dealer within the Chicagoland area for servicing the Mach-E? My selling dealer is not great and causes more issues than they resolve.

24 GTPE - 1,450 miles i’m curious if anyone has advice for me. I had Best Buy install a Thinkware U-3000 this morning. The dashcam came with a cable to connect to the OBD-II port. For the most part, everything was fine until I left Best Buy. Got two blocks and I got a message “Service vehicle...

CDK, which does billing and other dealer services, is suffering a massive cyber attack, limiting many Ford Dealership activities. I need to get my modem reset and my dealer said they couldn’t get into their system to do that. I am not sure why that is the case, but be aware of the limitations.

We see a lot of negatives on this forum – many of them deservedly so. But I had a positive experience recently and want to highlight my dealer. I received the notice that my parts were ready for my HVBJB recall (23S56) repair from Ford Corporate with instructions to call a dealer to schedule...

I bought a brand new 2023 MME GT and absolutely loved it. I drove it nonstop and after 9 days of driving before I even reached 1,000 miles, the wrench icon lit up with the notification to service the vehicle soon. The following day I took my car to the dealership where they told me that I had a...

This notification flashed yesterday in my MME, did not see it again but I see it in app notification too.. Any guess what could it be? The most recent change was that my MME received 6.13.0 update on 6/13 There is an electrical drain in My Mustang Mach-E, possibly caused by after-market...

for Mach-e Premium 2023, 10K amounted to tire rotation, a few checks. Done in less than 2 hours, cost $25; free with some 5k FordPass points.

Hello Mach E Forum! I want to summarize what is going on with my MME and see if anyone else has had a similar issue and what they did to resolve it. The rear windshield wiper jet is not working. Below is my story. While driving cross country from Northern CA to Washington DC last winter (I...

I've been to 3 different dealerships and called around 10 dealers in the DC area to get my MME serviced for a water leak in the liftgate and also for my rear windshield wiper jet that doesn't work. I brought it in to the dealership where I bought my MME from for them to look at and they told me...

My 2022 Mach E GT promoted me to go in for the 10,000 miles service/inspection, so I tried to schedule an appointment. First I called the dealership where I bought it from. Since my phone wireless charging pad works intermittently, I thought to have it looked at and likely needs to have a...

Any recommendations for knowledgeable Mach-E service departments in the San Jose, south bay area?

I bought my 2022 Select eAWD in May from Tracy Ford in California. In my contract, I purchased an extended warranty for 5 years / 100,000 miles. According to my contract, the warranties are called “First Extended Warranty” and “Platinum Protection Plan”. Looking at it now, it’s strange they...

On Tuesday, I took my 2021 Mach-E into my local Ford dealer, so that they could manually install the necessary updates to enable Blue Cruise. A bit of background, back in late-January my vehicle stopped communicating with Ford Pass. I think this was a common issue with one of the OTA updates...

Saw many bad Ford dealership/service center experiences on this forum and elsewhere. So I want to collect some feedback from folks that have done any of the Mach E recalls/FSA, such as roof glass(21S42), windshield glass(21C22), software update(21B36), or etc. Which dealership in the SF bay area...

I am considering purchasing a premium awd extended range from a dealer that is about an hour and a half from my home. If the car has any bugs or updates that need to be addressed by a dealer would I have to take it to the dealer where I purchased it or could I take it to a dealer that is closer...