service

  1. sanjayumap

    Maintenance Alert: Electronic System Drain service

    This notification flashed yesterday in my MME, did not see it again but I see it in app notification too.. Any guess what could it be? The most recent change was that my MME received 6.13.0 update on 6/13 There is an electrical drain in My Mustang Mach-E, possibly caused by after-market...
  2. 10K mile service

    for Mach-e Premium 2023, 10K amounted to tire rotation, a few checks. Done in less than 2 hours, cost $25; free with some 5k FordPass points.
  3. MME_Adventurist

    MME Been at Dealer for a Month - Rear Wiper Fluid Jet Not Working

    Hello Mach E Forum! I want to summarize what is going on with my MME and see if anyone else has had a similar issue and what they did to resolve it. The rear windshield wiper jet is not working. Below is my story. While driving cross country from Northern CA to Washington DC last winter (I...
  4. MME_Adventurist

    I Need Your Help Finding a Dealership to Service My MME in the DC Area

    I've been to 3 different dealerships and called around 10 dealers in the DC area to get my MME serviced for a water leak in the liftgate and also for my rear windshield wiper jet that doesn't work. I brought it in to the dealership where I bought my MME from for them to look at and they told me...
  5. Ford Dealer Service Experience 😵

    My 2022 Mach E GT promoted me to go in for the 10,000 miles service/inspection, so I tried to schedule an appointment. First I called the dealership where I bought it from. Since my phone wireless charging pad works intermittently, I thought to have it looked at and likely needs to have a...
  6. Recommendations for Mach-E service, Bay Area?

    Any recommendations for knowledgeable Mach-E service departments in the San Jose, south bay area?
  7. Extended Warranty

    I bought my 2022 Select eAWD in May from Tracy Ford in California. In my contract, I purchased an extended warranty for 5 years / 100,000 miles. According to my contract, the warranties are called “First Extended Warranty” and “Platinum Protection Plan”. Looking at it now, it’s strange they...
  8. I had BlueCruise installed by Ford service. Here's what to expect...

    On Tuesday, I took my 2021 Mach-E into my local Ford dealer, so that they could manually install the necessary updates to enable Blue Cruise. A bit of background, back in late-January my vehicle stopped communicating with Ford Pass. I think this was a common issue with one of the OTA updates...
  9. SF Bay Area recall and field service experience

    Saw many bad Ford dealership/service center experiences on this forum and elsewhere. So I want to collect some feedback from folks that have done any of the Mach E recalls/FSA, such as roof glass(21S42), windshield glass(21C22), software update(21B36), or etc. Which dealership in the SF bay area...
  10. Purchasing Out of Area

    I am considering purchasing a premium awd extended range from a dealer that is about an hour and a half from my home. If the car has any bugs or updates that need to be addressed by a dealer would I have to take it to the dealer where I purchased it or could I take it to a dealer that is closer...
  11. Marcho

    UK only - 2nd year and 4th year dealer service costs

    Hi UK buyers. I have been trying to get the individual service charges from my dealer (not service packs) so that I can decide if the service packs offered are worth it for me or not but they keep telling me they are waiting for FORD to advise them? Has anyone in the UK or any dealer reading...


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