30k service $1000??!

[ryannix123]

My local Ford dealer keeps trying to get me to come in for a 10k-mile inspection. They won't tell me the price, either. "I understand you have some concerns about price.", is their standard response.

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[PonyTail]

Just dropped my car off at the dealership for 30,000 miles service and they are charging $1000. Does this seem in line or way over? I was expecting a couple hundred bucks at most. I already changed the cabin air filter and don’t need my tires rotated.

**UPDATE and TLDR** I ended up pulling the car from service 5 minutes after I released it for work due to the questionable cost and service they were doing and also calling another dealership inquiring cost for a 30k mile service on a Mach e.

Consensus from the group is overwhelmingly in the camp of this dealership is out of their mind and trying to rip me off. I don't disagree.

There is also a debate on when 3yr brake service (fluid replacement) is needed as there is conflicting data per Fords own maintenance guidance via ford Pass and their website.

Ours was $00000!!

 

[mike_alt_del]

Sounds like a money grab. When I bought my car, the dealership tried to sell me a maintenance package including oil changes. So..

 

[Space_Pony]

My local Ford dealer keeps trying to get me to come in for a 10k-mile inspection. They won't tell me the price, either. "I understand you have some concerns about price.", is their standard response.

I rotated my own tires and checked the coolant, changed the cabin filter and added washer fluid. My labor is free so, I paid minimal for the other items.

 

[J5hort]

Wait. What? A dealer trying to rip you off. Nonsense!

Seroiusly, your being played as a fool. Problem is, most do not question it and thus dealers feel they can get away with it. I am not against dealers making money for their time and parts, just have a huge problem with the gouging. It is even worst for certain gender and age groups.

My 20K was a tire rotation ($19.95) and 30K was free after using Ford Rewards. My strategy is to bring in for scheduled service along with a recall. This way the dealer gets $ for their recall work and I get only way is needed. I make it very clear and do not fall for the upsell.

Recently worked on my future daughter-in-law's Tiguan where a moon roof leaked, dealer wanted in excess of $7000 for replacing 4 drain tubes, carpet and brakework. I usually do the brakework and found a simple blockage in one of the drain tube body grommets. Took me about 10 minutes to locate and correct. Dealer put the fear of God into the girl that everything needed to be replaced.

Also, as with many EV's, not completely convinced that the MME brakes need to be changed...even at 40K and beyond. There is this spec on the brake pads and disk that should tell if they need to be changed. Ask if they are within spec. Tolerances are for a reason.

 

[dhcruz]

Here is the itemized service

This is why they are called “stealerships”!!!!

 

[sparkout]

Just dropped my car off at the dealership for 30,000 miles service and they are charging $1000. Does this seem in line or way over? I was expecting a couple hundred bucks at most. I already changed the cabin air filter and don’t need my tires rotated.

**UPDATE and TLDR** I ended up pulling the car from service 5 minutes after I released it for work due to the questionable cost and service they were doing and also calling another dealership inquiring cost for a 30k mile service on a Mach e.

Consensus from the group is overwhelmingly in the camp of this dealership is out of their mind and trying to rip me off. I don't disagree.

There is also a debate on when 3yr brake service (fluid replacement) is needed as there is conflicting data per Fords own maintenance guidance via ford Pass and their website.

I have never done the brake fluid in 30K ever on any of my cars. In fact the only car I ever changed brake fluid on is my year 2000 Honda s2000 at 18 years and 35000 miles now it's got 45K
I wouldn't take my 2021MME back to dealer unless something was wrong and no one else had the expertise to fix it.

 

[enhost]

I don't need to see an itemized anything. A
$1000, 30k miles service for an EV is theft.

 

[Only1bemp]

I was a Ford Master tech for 17 years. My all-EV experience is limited but I was the Hybrid tech back in 2005 when FEH and MMH came about. At that time, they did not need much service according to the manual, but since they did not come in but once a year, the tires didn't get rotated enough causing wear issue and if there was a problem it was not typically caught until it was well past needing attention.

My opinion on service at 30k would be basic check over, Test 12V battery, rotate/balance tires, maybe an alignment check if tire wear dictates it, replace fob batteries, replace wipers and cabin filter, battery filter(if equipped). I haven't researched on Mach E.
Changing brake fluid, I would recommend, as Ford seems to be one of the OEMs that does not recommend it. Almost every manufacturer has a service interval for it. Brake fluid is hydroscopic and brake components on HEV and EVs are very expensive and complex. I at least recommend replacing the brake fluid when the brakes are replaced.

Changing drive motor fluids and cooling system fluids are also something I would recommend, but for me it would be like a transmission every 50-60k or every 4-5 years. Those are just a drain and refill.
One thing to keep in mind. Changing the brake fluid require pressure bleeder, a couple of gallons of brake fluid and a scan tool.

All that said, $1000 for windshield polish and tire rotation is crap.
My Jaguar I-pace, the 5-year service is to replace brake hoses and change brake fluid. The parts and labor for brake components is insane. OEM brake pads are $800+. I believe their service is something like $600 just for brake hoses and fluid change.

 

[OON7]

I will just add, when I schedule my service checkups online, I paste in the Ford maintenance schedule and service details into the comments. That might at least make them hesitate scamming you since they will see you already know what is supposed to be performed.

 

[Gmoney@PNW]

Mine was free at the Ford dealer

 

[Gmoney@PNW]

Although one of the things that I would definitely have done regarding all of the failed 12 V battery posting is have them check the Health of that 12 V battery.

 

[JoeBeach]

Just dropped my car off at the dealership for 30,000 miles service and they are charging $1000. Does this seem in line or way over? I was expecting a couple hundred bucks at most. I already changed the cabin air filter and don’t need my tires rotated.

**UPDATE and TLDR** I ended up pulling the car from service 5 minutes after I released it for work due to the questionable cost and service they were doing and also calling another dealership inquiring cost for a 30k mile service on a Mach e.

Consensus from the group is overwhelmingly in the camp of this dealership is out of their mind and trying to rip me off. I don't disagree.

There is also a debate on when 3yr brake service (fluid replacement) is needed as there is conflicting data per Fords own maintenance guidance via ford Pass and their website.

Name shame the dealer so others will know to avoid.

 

[epec]

Just dropped my car off at the dealership for 30,000 miles service and they are charging $1000. Does this seem in line or way over? I was expecting a couple hundred bucks at most. I already changed the cabin air filter and don’t need my tires rotated.

**UPDATE and TLDR** I ended up pulling the car from service 5 minutes after I released it for work due to the questionable cost and service they were doing and also calling another dealership inquiring cost for a 30k mile service on a Mach e.

Consensus from the group is overwhelmingly in the camp of this dealership is out of their mind and trying to rip me off. I don't disagree.

There is also a debate on when 3yr brake service (fluid replacement) is needed as there is conflicting data per Fords own maintenance guidance via ford Pass and their website.

i did my service for 40k days again. i do service every 10k miles, the service is only multpoint inspection and tire rotation, the cost is less then 30$ each time . your deal definitely has some problems

 

[JoeBeach]

This is a very interesting situation. The reason EVs were never commercially developed until Teslas came around over a decade ago, wasn't because the major automotive manufacturers couldn't design an EV that could rival or even surpass (as we're seeing) an ICE vehicle, it's because of the 800-pound gorilla in the room - service centers. I'm sure at many points over the last few decades, bean counters and R&D engineers all came up with the same figures and presented them to the auto executives - bye-bye service centers. Everybody here is commenting on how the 10K multiples service for the Mach E should cost about $65 and how relative maintenance free these cars are. Can you imagine if every car on a dealer lot was an EV, and all the service center charged per car coming in for service was 65 bucks? They might as well out-source the maintenance/repairs and just keep a couple of tables with laptops on them for software updates.

Not saying what this dealership did was right. It's pretty shady. But I'm actually not surprised at all. I could be 100% wrong here (and I am frequently), but I think this was the first shot across the bow from a dealership trying to find a way to recoup the loss of massive amounts of money in maintenance and repair costs from their cash cow profit center.

If this was the case , then they would need to change their business model. Just because it easier to maintain doesn't mean they get to charge outrageous prices.

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