A new crack in door plastic

[Machinator]

Has anyone seen this before? It’s hard to see, but there is a hairline crack between the door open button and the lock icon on the rear driver side door. I’m concerned water could get in. I’m going to take it to a dealer, but wondered if anyone has had this happen. I’m not aware of any impacts to that area nor impacts to the car at all.

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[generaltso]

Has anyone seen this before?

Yes. Dozens of posts about this.

https://www.macheforum.com/site/threads/are-these-door-button-crack-lines-normal.30858/

https://www.macheforum.com/site/threads/crack-from-button-to-lock.29904/

https://www.macheforum.com/site/threads/door-plastic-cover-where-the-circular-button-crack.23040/

https://www.macheforum.com/site/threads/crack-above-door-button.20114/

https://www.macheforum.com/site/threads/door-lock-crack.11360/

https://www.macheforum.com/site/threads/door-entry-button-crack.6686/

 

[Machinator]

Thank you. Is this just a cosmetic issue or should I be concerned about water intrusion? Also, it looks like this is a common enough problem to where I should just have that part wrapped. Sounds like it’s going to happen to the other doors too.

 

[azerik]

It will happen. I’ve had 6 new buttons installed in 1 year (but to be fair the car is 3 yrs old). Getting them replaced under warranty was a pain, but they did it. The drivers door button 3 times.
It’s cosmetic, but will screw up the ‘lock’ button, that only works randomly anyway, at some point. Each door is about 1 hr’s work and the drivers door gets a new code panel too. Over engineered and covered with a design flaw. The newest panels actually appear to have a bit more plastic on top of that crack, on the outside. It’s a casting seam from what I can tell.

 

[Machinator]

Thank you. I don’t have time to be running to the dealer for cosmetic issues so until they have a solution, I’ll live with it. However, it’s disappointing.

 

[afriguy]

Same here and mine look pretty bad. Just under 2 years old

 

[Ford Motor Company]

Has anyone seen this before? It’s hard to see, but there is a hairline crack between the door open button and the lock icon on the rear driver side door. I’m concerned water could get in. I’m going to take it to a dealer, but wondered if anyone has had this happen. I’m not aware of any impacts to that area nor impacts to the car at all.

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

 

[machb21]

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

Would you agree this is covered under the bumper to bumper warranty?

 

[azerik]

Yes, And I even had mine replaced just before the ESP would have taken over. But the dealer pushed back, hard, that it's not a big deal.

It's not the first rodeo with crap plastic.

 

[machb21]

Yeah I just got a CPO Mach-e and noticed it on every door. Least of my issues since the dash lit up like a Christmas tree and then wouldn't move, but figured while they had it in the for service, they can fix that too.

Funny how you mentioned the Explorer since I have the model year right behind that cracking issue and was happy they chose metal back then.

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