After 21B36 update, Fordpass won't connect

[raz]

My mach e just updated 21B36 last night then Fordpass won't connect it instantly. Try to master reset and delete/add VIN. It won't work. Connectivity function wasn't selectable. Anyone has same issues?

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[RickMachE]

My mach e just updated 21B36 last night then Fordpass won't connect it instantly. Try to master reset and delete/add VIN. It won't work. Connectivity function wasn't selectable. Anyone has same issues?

I cringe when people do things like Master Reset and such. FordPass has server issues all the time. Master reset is pretty drastic.

Now that you've done it, I would delete FordPass from my phone, then reboot. Then add it back, then add the car, if you can.

 

[raz]

I cringe when people do things like Master Reset and such. FordPass has server issues all the time. Master reset is pretty drastic.

Now that you've done it, I would delete FordPass from my phone, then reboot. Then add it back, then add the car, if you can.

Thanks, I will try to delete Fordpass in a minute.

 

[Mach-Lee]

"Fordpass won't connect it instantly" - What does this mean exactly? Like what are you trying to do?

 

[raz]

"Fordpass won't connect it instantly" - What does this mean exactly? Like what are you trying to do?

I started teh car and click update now while charging the car. After 15 minutes, I opened Fordpass to check charging status but it won't update latest status. The connectivity is not "selectable" now.

 

[CommittotheIndian]

I started teh car and click update now while charging the car. After 15 minutes, I opened Fordpass to check charging status but it won't update latest status. The connectivity is not "selectable" now.

https://www.macheforum.com/site/thr...i-am-connected-to-bluetooth.22632/post-529019

https://www.macheforum.com/site/threads/fordpass-not-updating.23125/#post-540328

 

[Mach-Lee]

I started teh car and click update now while charging the car. After 15 minutes, I opened Fordpass to check charging status but it won't update latest status. The connectivity is not "selectable" now.

This is likely a server issue. Make sure you have the latest app version installed but there's not much else you can do about it. Try again tomorrow, maybe they'll fix it by then.

 

[raz]

https://www.macheforum.com/site/thr...i-am-connected-to-bluetooth.22632/post-529019

https://www.macheforum.com/site/threads/fordpass-not-updating.23125/#post-540328

Thanks. I looked up your thread last month and it solved the issue. But it didn't work this time.

 

[SnBGC]

Thanks. I looked up your thread last month and it solved the issue. But it didn't work this time.

Sometimes it just takes a while for things to unscramble after an update.
It used to get me all worked up when things didn't work but now I just take a breath and wait a few days or maybe even a week or two and then things usually return to normal. There are only a hand full of defects that have remained longer than 2 weeks after broken by an update. (Front Camera Fault and Pre-Collision Assist, Lane Centering, etc) Everything else has resumed to normal programming after some time has passed.

Earlier this week the cross traffic alarm stopped working. The car actually activated the brakes on two separate occasions to avoid backing out into traffic. Apparently I had become accustomed to hearing that alarm instead of actually looking where I am going. Bad habit. I will need to improve my driving skills. At any rate, the alarm started working again after a couple of days.

Software glitches are very normal for this car so I would try to avoid drastic measures unless some time has passed and all else has failed.

 

[raz]

Sometimes it just takes a while for things to unscramble after an update.
It used to get me all worked up when things didn't work but now I just take a breath and wait a few days or maybe even a week or two and then things usually return to normal. There are only a hand full of defects that have remained longer than 2 weeks after broken by an update. (Front Camera Fault and Pre-Collision Assist, Lane Centering, etc) Everything else has resumed to normal programming after some time has passed.

Earlier this week the cross traffic alarm stopped working. The car actually activated the brakes on two separate occasions to avoid backing out into traffic. Apparently I had become accustomed to hearing that alarm instead of actually looking where I am going. Bad habit. I will need to improve my driving skills. At any rate, the alarm started working again after a couple of days.

Software glitches are very normal for this car so I would try to avoid drastic measures unless some time has passed and all else has failed.

I had zero issue beside Fordpass so far. Knock the wood.

 

[Brian707]

Wow sounds like I'm having same issue as you. Not going to do master reset. Worked fine last night when I put it on the charger, no updates today using android, apple, or website itself to check car status

 

[Mach-Lee]

Wow sounds like I'm having same issue as you. Not going to do master reset. Worked fine last night when I put it on the charger, no updates today using android, apple, or website itself to check car status

Server issue...

 

[RickMachE]

Server issue...

It continues to amaze me how FordPass server issues continue. It's not rocket science. Doug Field has been there over a year. There are no more excuses.

 

[Jtg]

Same here. Update presents to install and the install fails.

 

[Brian707]

Looks like mine is back working. Just got a notification my charging session I did last night completed, I took it off the charger at 6am. Now it appears everything back to normal. Glad it was a server problem and not with my modem

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