Anyones MME go missing during transit?

[NO_ICE]

-Build Date : 11/2/21​

-Ship Date : 11/3/21​

-Arrived Kansas City : 12/9/21​

-Ford email to complete purchase : 12/22/21​

-Dealer Contacted : 12/22/21 Does not have it.​

-Ford Contacted : 12/23/21 Delivered to dealer 12/22/21​

Dealer again said they did not have it and had no idea where it is.​

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1/10/22 After Repeated calls to Ford and dealer(General Manager). Neither know where it is. And neither one seems to care. Ford Recall and NHTSA do not indicate any recalls. I have exhausted all avenues at Ford and my dealer mostly ignores my communications.​

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Is anyone else experiencing this or have suggestions?​

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Thank you.​

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[Say Watt]

If you invested some money and have the VIN number, tell the dealer you want to report it stolen. Having the police involved may get their attention.

 

[rzanzerkia]

OP: This is the case of cars stuck at rail yards (particularly early December drops) .
There are several of us in this situation.
Hack I paid full price of car thinking it was to be delivered 12/21/21 and nothing.
It's not dealer's fault, it's Ford holding the car.
One user traced my car and it says "HOLD by Ford'.
I also get emails from Ford congratulating on my purchase etc. (as if I have the car).
This is a major issue and we are not getting the help we should.
If you ask Ford they will say contact dealer and dealer does not have much more insight that it's on hold.

 

[RickMachE]

OP: This is the case of cars stuck at rail yards (particularly early December drops) .
There are several of us in this situation.
Hack I paid full price of car thinking it was to be delivered 12/21/21 and nothing.
It's not dealer's fault, it's Ford holding the car.
One user traced my car and it says "HOLD by Ford'.
I also get emails from Ford congratulating on my purchase etc. (as if I have the car).
This is a major issue and we are not getting the help we should.
If you ask Ford they will say contact dealer and dealer does not have much more insight that it's on hold.

If you paid in full for the car to try and get the tax credit in 2021, that's crazy. Any decent account

 

[rzanzerkia]

If you paid in full for the car to try and get the tax credit in 2021, that's crazy. Any decent account

Yea crazy
I know we want this car and wanted to lock in the deal.
Dealer was also eager to close the deal!

I did not suspect delivery going beyond 2021 (original ETA Dec 17-21)

 

[RickMachE]

I think your accountant, or the IRS, is going to question claiming the 2021 tax credit. You didn't place it in service, even if you did title and register and insure it. And, if you did title and register and insure it, and it was destroyed before the dealer got it, I suspect your insurance company would refuse the claim.

I think all you did was incur loan payments prior to owning a vehicle, and in an IRS audit, you're going to lose. But, I'm not an accountant, nor the IRS.

 

[rzanzerkia]

I think your accountant, or the IRS, is going to question claiming the 2021 tax credit. You didn't place it in service, even if you did title and register and insure it. And, if you did title and register and insure it, and it was destroyed before the dealer got it, I suspect your insurance company would refuse the claim.

I think all you did was incur loan payments prior to owning a vehicle, and in an IRS audit, you're going to lose. But, I'm not an accountant, nor the IRS.

Yes claiming in 2021 is out the window now...
I only paid and did the contract because I was going to be out of the country last 2 1/2 weeks of 2021.
My son was going to pick up the car.
No loans, I sold off one of other car and added money to buy this one.
Come on Ford deliver the car already

 

[NO_ICE]

If you invested some money and have the VIN number, tell the dealer you want to report it stolen. Having the police involved may get their attention.

Thank you for the suggestion. I have already requested the dealer to consider the car as stolen and report it but they declined.

 

[NO_ICE]

OP: This is the case of cars stuck at rail yards (particularly early December drops) .
There are several of us in this situation.
Hack I paid full price of car thinking it was to be delivered 12/21/21 and nothing.
It's not dealer's fault, it's Ford holding the car.
One user traced my car and it says "HOLD by Ford'.
I also get emails from Ford congratulating on my purchase etc. (as if I have the car).
This is a major issue and we are not getting the help we should.
If you ask Ford they will say contact dealer and dealer does not have much more insight that it's on hold.

I completely blame Ford for losing the car but my dealer shares in the blame for the frustration. My dealership has done nothing proactively and is completely desensitized by Ford’s broken screwed up system. What little information the dealer has was provided by me.

I 100% believe :
- The car is not at the dealership.
- No one knows if or when it will make it to the dealership.
- No one knows what condition it will be in if and when it makes to the dealership.
- I will never deal with Ford again. Cancelled my Lightning reservation.

 

[NO_ICE]

Initially I thought purchasing a vehicle online with a company like Ford who has dealerships would be a plus. But as it turns out the dealership is a powerless third party that makes the process more complicated and frustrating.

As I look for an alternative EV SUV (I am not expecting our MME to appear anytime soon) I will give heavy weight to companies that sell directly such as Tesla and Rivian.

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