Charging Fault

[fatjohn]

I haven't seen this reported before.
I've been charging with my Grizzl-e classic on 32A current setting w/ 30 amp breaker. No problems.
Today the Grizzl-e faulted with 9 red beeps = diode fault.
I started to fill out a support ticket with Grizzle-e and they have a section to specify breaker amps and Grizzl-e current setting.
To get back in compliance, I changed the output of the Grizzle-e to 24A.
Now the Grizzl-e status is green but when I plugged in the car, the car went to charging fault.
Now what?
Thanks for any advice, john

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[Lonesparrow67]

I haven't seen this reported before.
I've been charging with my Grizzl-e classic on 32A current setting w/ 30 amp breaker. No problems.
Today the Grizzl-e faulted with 9 red beeps = diode fault.
I started to fill out a support ticket with Grizzle-e and they have a section to specify breaker amps and Grizzl-e current setting.
To get back in compliance, I changed the output of the Grizzle-e to 24A.
Now the Grizzl-e status is green but when I plugged in the car, the car went to charging fault.
Now what?
Thanks for any advice, john

Wait....what, lol!? Am I reading this correctly? You set the charger to charge at 32amps, and you have it on (only) a 30 amp breaker??

That doesn't seem very smart......

"to get back in compliance..." It seems like it's a little bit late for that....
Please tell us you aren't going to blatantly lie and actually submit the form saying you had your charger set to 24A.........

 

[Maquis]

The EVSE has failed. The failure had nothing to do with the setting/breaker combination. But they may use it as an excuse to deny warranty.

 

[Lonesparrow67]

The EVSE has failed. The failure had nothing to do with the setting/breaker combination. But they may use it as an excuse to deny warranty.

Yes, that's what I would be concerned with....Whatever the actual cause of the failure, I could see them trying the deny....

Good luck to the OP, hopefully they don't give you trouble....

How old is the unit? ?

 

[fatjohn]

I know you like a good mystery, so I'll continue on....
After exchanging information with Grizzl-e support, they concluded that the error was not in the EVSE, the error is with the car. Eager to prove them wrong, I headed to one of the local ChargePoint stations.
The car started charging. I sat down to read the news. And then the car stopped charging. No errors... just stopped.

 

[fatjohn]

The technician diagnosed the problem as macheforum.com/site/attachments/tsb-24-2010-pdf.114845/ . They charged the car to 100% so I need to run the battery down a bit to confirm the fix.

 

[fatjohn]

The charging faults came back again after the software update.
I double checked my home wiring. I switched to a 50amp breaker and changed settings on the grizzl-e. Sometimes it would charge; other times it would fault.
Then one day it was charging ok and I walked away. Then when I came back near the car w/ my fob, the car lights came on and it got a charging fault.
I changed the 12v battery and no more charging faults.
Add that to the list of symptoms of a weak 12v battery....
js

 

[Kamuelaflyer]

The charging faults came back again after the software update.
I double checked my home wiring. I switched to a 50amp breaker and changed settings on the grizzl-e. Sometimes it would charge; other times it would fault.
Then one day it was charging ok and I walked away. Then when I came back near the car w/ my fob, the car lights came on and it got a charging fault.
I changed the 12v battery and no more charging faults.
Add that to the list of symptoms of a weak 12v battery....
js

Replace the 12v battery every 36 months, like clockwork.

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