Completely locked out 😭

JM22681

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@Mike G - any updated guidance from Ford on the lockout? I saw in another post that a new update to the AM radio (23-PU0907-RAD-ON) is actively being deployed as soon as earlier today, so the update embargo may have been lifted.

I'm in the camp of rolling my driver window down and I'm getting sick of mosquitos in my car...

This one gives a new meaning to the old acronym - Found On Road Dead (FORD).
 

Space_Pony

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@Mike G - any updated guidance from Ford on the lockout? I saw in another post that a new update to the AM radio (23-PU0907-RAD-ON) is actively being deployed as soon as earlier today, so the update embargo may have been lifted.

I'm in the camp of rolling my driver window down and I'm getting sick of mosquitos in my car...

This one gives a new meaning to the old acronym - Found On Road Dead (FORD).
Except it never makes it out of the garage and onto the road. This one is Found in Garage DEAD.
 

rreddy3

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….. or…. Ford = First On Race Day….?
 


garyd9

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I saw in another post that a new update to the AM radio (23-PU0907-RAD-ON) is actively being deployed as soon as earlier today, so the update embargo may have been lifted.
23-PU0907-RAD-ON is not a new update. It's at least 8-9 months old.
 

Mike G

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@Mike G - any updated guidance from Ford on the lockout? I saw in another post that a new update to the AM radio (23-PU0907-RAD-ON) is actively being deployed as soon as earlier today, so the update embargo may have been lifted.

I'm in the camp of rolling my driver window down and I'm getting sick of mosquitos in my car...

This one gives a new meaning to the old acronym - Found On Road Dead (FORD).
Coincidentally, after reading your post I checked my available software status on my '23 and there's a new gateway update (for me it's going from rev. "-FAR" to "-FAS") this morning. So I intend to do that shortly. But to answer your question, nothing new has been posted to OASIS/PTS on the lockout issue.
Ford Mustang Mach-E Completely locked out 😭 MME_GWM_-FAS_14_Aug_24

I want to assume this has something to do with addressing the lockout concern.

I never got around to doing the door string thing. Instead, since the PTS announcement said it was caused by an OTA, and since another forum member said they got locked out right after a GWM OTA, (ECG-24.2.4.9.1) I figured the easiest thing to do to clear any data state that might result in a lockout was to disconnect the 12V battery for 10 minutes and then reconnect. So that's what I did.
 

Mike G

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I've received information that this new gateway update is what's needed to address the lockout issue, but there is no TSB or SSM out yet for dealerships to reference. The software was just released today and the TSBs, and SSMs often show up much later due to the approval chain process the documents have to go through.
 

garyd9

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I've received information that this new gateway update is what's needed to address the lockout issue, but there is no TSB or SSM out yet for dealerships to reference. The software was just released today and the TSBs, and SSMs often show up much later due to the approval chain process the documents have to go through.
I wonder if they'll make it a priority update once it starts getting queued for OTAs
 

sparkymartin

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Coincidentally, after reading your post I checked my available software status on my '23 and there's a new gateway update (for me it's going from rev. "-FAR" to "-FAS") this morning.
The one and only update I have had on my '24 since I bought it in late June was on July 12th and that is the update that supposedly caused my lockout issue. I am surprised that I have only had one OTA update in my 1.5 months of car ownership. Is that normal? I checked the app and I don't see any updates scheduled.
 

sparkymartin

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LOL...I checked the app again after I sent that response and apparently I just barely took an update today called Enhanced Stability (ECG-24.2.4.10).
 

Mike G

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LOL...I checked the app again after I sent that response and apparently I just barely took an update today called Enhanced Stability (ECG-24.2.4.10).
Well an ECG update is a gateway update. So if you send me your VIN I can tell you if it's the same revision I updated to using FDRS this morning.
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