CSP 25B35 Wire Harness Inspection 2025 MY Mach-E

[Mike G]

July 21, 2025

SUBJECT: Customer Satisfaction Program 25B35 Certain 2025 Model Year Mach-E Vehicles Wire Harness Contact Inspection

PROGRAM TERMS This program will be in effect through July 31, 2026. There is no mileage limit for this program.

AFFECTED VEHICLES Vehicle Model Year Assembly Plant Mach-E 2025 Cuautitlan
Build Date Range January 6, 2025 through April 25, 2025

U.S. population of affected vehicles: 11,623.

Affected vehicles are identified in OASIS and FSA VIN Lists.

REASON FOR THIS PROGRAM On some of the affected vehicles, a wiring harness may make contact with the radiator outlet overflow line clamp, potentially causing wear and damage to the wiring harness over time. This may result in a partial reduction in vehicle power, a loss of all wheel drive (AWD) function, and/or loss of high voltage charging capability. Affected vehicles may display a wrench light, turtle icon, limited power performance lights/messages, “Service Vehicle Soon” message, “AWD System Failure” message, and/or “Service Charging System Soon” message in the instrument panel cluster. SERVICE ACTION Dealers are to inspect the wiring harness behind the frunk for possible contact with the radiator outlet overflow cooling line clamp. If the harness is found to be too close or is touching the overflow cooling line clamp, a retaining clip is to be installed to reposition the wiring harness. This service must be performed on all affected vehicles at no charge to the vehicle owner.

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[RickMachE]

The hits keep coming...

 

[cyeung]

Less than two weeks after I got my recall done too! ?

 

[MachSteve]

Less than two weeks after I got my recall done too! ?

Same here! Just got it done last week!

 

[thx10]

I just called the dealer (Corwin) to schedule the inspection. The dude on the phone said if I don’t have a warning light then I don’t need it inspected. If I brought it in to inspect (under this program) then they would have to charge me a diagnostic fee. WTF

i will probably call back later and try to get another service rep

 

[cereal]

I just called the dealer (Corwin) to schedule the inspection. The dude on the phone said if I don’t have a warning light then I don’t need it inspected. If I brought it in to inspect (under this program) then they would have to charge me a diagnostic fee. WTF

i will probably call back later and try to get another service rep

When I scheduled it online through the link via Ford it included it as a zero charge warranty work. Maybe just do that instead of trying to talk to a person who's wrong? It also says we'll be sent notifications via mail and its in my FordPass app showing as warranty work if our car qualifies, which seems pretty broadly between these build dates, it needs to be done.

 

[J999999]

I just called the dealer (Corwin) to schedule the inspection. The dude on the phone said if I don’t have a warning light then I don’t need it inspected. If I brought it in to inspect (under this program) then they would have to charge me a diagnostic fee. WTF

i will probably call back later and try to get another service rep

I also had the same issue where they didn't want to add it to the work order because I had no symptoms, asked if they want me to keep driving it till the wire gets cut through and it becomes more expensive than a 5 cent tie wrap fix and they got another service advisor to add on the inspection.

 

[Spacey]

Cable ties cover a multitude of sins and loose ends...

 

[cereal]

Cable ties cover a multitude of sins and loose ends...

Racecars are built with zip ties.

Had Mobile Service take care of this all on its own today. Took a few minutes. This is absolutely the way warranty services should be handled!

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