Driver selectable suspension fault - service required

[Captrs777]

My GTPE did the same thing this morning. Said whisper mode was not available, drove about 50 miles, shut off and everything back to normal.

Yeah that is ridiculous... I have an appointment next week with the dealer to start their investigation.

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[MME Farmer]

Yeah that is ridiculous... I have an appointment next week with the dealer to start their investigation.

Please let me know if they figure out anything, had an appointment for mine but doubt they'll get very far since it's working now so may cancel.

 

[Captrs777]

Please let me know if they figure out anything, had an appointment for mine but doubt they'll get very far since it's working now so may cancel.

If it's like any other Ford it should save the code/fault. I would at least start the paper trail in case it leads to bigger issues. I've had about 12 other Fords (f150s, mustangs, etc) and never had any major issues that couldn't be fixed same day or parts ordered and replaced same day kind of thing.

I dont mind dealing with issues on new tech, but I am not interested in spending $70k on a car and getting the run around for weeks.

 

[phil]

"Driver selectable suspension fault" - does that mean the Magneride is failing?

 

[Captrs777]

"Driver selectable suspension fault" - does that mean the Magneride is failing?

I believe so or a control module connected failed. My car bounced all over the place when it failed and felt like a different car when it finally re-engaged. My other huge concern was power. It felt like I only had 20% power and it was almost impossible to get out of my own way on the interstate/highway. Unsafe for sure. Will report back when I know something.

 

[K2H]

I never had any actual performance problems. Only the fault coming up on cold mornings and then going away shortly. I didn’t want something bigger to happen so I took it in. My understanding is they did see the recorded failure codes from the prior weeks so that is good. However, going on day 4 + a weekend and no news that they’ve found the actual problem much less fixing it.

 

[Cptmorgemaker]

I have said on a previous forum I had this only happen in extreme cold on the lake so it was sitting all night at 0 to -15 weather or twice it was parked with the one tire in a pot hole. But weather is warming up and I am seeing this happen now consistently. I just to took it to the dealer and they could see it in the memory but nothing coded. So they want me to leave the car a few days to drive without a loaner on hand like WTF no I got work so thanks dealer. I dont get it if it is throwing a error it has to of created a code and why is it not storing it. these things are giant computers it should all be logged. Just sucks I restarted the car 5 times in the garage this morning it 50 here and garage is heated and it would not clear i drive to the dealer boom it clears.

 

[K2H]

I have said on a previous forum I had this only happen in extreme cold on the lake so it was sitting all night at 0 to -15 weather or twice it was parked with the one tire in a pot hole. But weather is warming up and I am seeing this happen now consistently. I just to took it to the dealer and they could see it in the memory but nothing coded. So they want me to leave the car a few days to drive without a loaner on hand like WTF no I got work so thanks dealer. I dont get it if it is throwing a error it has to of created a code and why is it not storing it. these things are giant computers it should all be logged. Just sucks I restarted the car 5 times in the garage this morning it 50 here and garage is heated and it would not clear i drive to the dealer boom it clears.

It is frustrating. For mine it sounded like they could see the historical codes but not replicate them and it ended in a series of codes they kept chasing for 6 days. I got the transcript between the dealer mechanic and Ford, and the frustration by the mechanic was very apparent. At one point they were looking at codes that pointed to headlights as the source, which seems crazy. In the end they just ordered a new VDM (which I could have told them on day 1 from this forum) and cross their fingers. It sounds like they are backordered forever, so who knows when I'll actually get it. Fortunately for me, it has only happened on really cold days and not since it warmed up. Good luck!

 

[chrisGT]

There is a VDM software update that appeared in FDRS late last week. Maybe ask your dealer to consult with Ford and see if this update makes things better?

 

[8Urchvy]

2021 GTPE

Code has popped up about 5-10 times. Have about 800 miles on the car.

 

[Mach-Lee]

2021 GTPE

Code has popped up about 5-10 times. Have about 800 miles on the car.

TSB 22-2138 - Suspension Fault Warnings In Instrument Panel Cluster (IPC) With DTC C1121:64

Mention that TSB # when your bring it to your dealer as the fix.

 

[8Urchvy]

Great! Thanks...

 

[JamFly]

2023 GT PE, same thing happened to mine the last 2 days. Guess it’s still a thing. Speed limited to 80. Was it the module after all?

 

[Ford Motor Company]

2023 GT PE, same thing happened to mine the last 2 days. Guess it’s still a thing. Speed limited to 80. Was it the module after all?

Good morning, Jim! I would be glad to help you out with suspension fault concern. Just shoot us a PM with your VIN and dealer name/location, and I'll get right on it. To send a private message, just click on our username and select "Start Conversation". Thank you!

 

[Fat Mach]

I got the same fault today. I drove it about 15 minutes and restarted it with the same fault. Drove it 5 mins and let it sit for an hour and it cleared. Is this going to be problematic? FWIW, it was 35* last night.

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