Ford Pass down? (1/4 AM)

[Kamuelaflyer]

No we still don’t have it and are still patiently waiting. ?

Patiently being a relative term.

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[Marcel]

Patiently being a relative term.

Not a objective term?

 

[Logal727]

seems not great that it's still down lol

 

[Bulldog]

My car also failed to charge overnight as scheduled and I walked out to an “orange” mobile charger light. Is this related? Worked fine after I unplugged it and then plugged it back in. Does the scheduled charging only work if it has a connection to the server? Seems dumb but I’ve seen dumber from other IoT devices.

Mine also failed to charge last night/this morning. And it didn't precondition the interior prior to my set departure time. I deleted the $*!#ing FordPass app about a week ago because it was pissing me off so bad. I set the charge times and departure times in the car and it has been working flawlessly until last night/this morning. I guess we'll see if it charges tonight/tomorrow morning.

 

[Ride_the_lightning]

Mine also failed to charge last night/this morning. And it didn't precondition the interior prior to my set departure time. I deleted the $*!#ing FordPass app about a week ago because it was pissing me off so bad. I set the charge times and departure times in the car and it has been working flawlessly until last night/this morning. I guess we'll see if it charges tonight/tomorrow morning.

Hmm yeah seems concerning if that simple charge scheduling is handled by a remote server.

 

[Logal727]

Hmm yeah seems concerning if that simple charge scheduling is handled by a remote server.

Doesn't really make sense, the charging times are stored on the car as well, I'm guessing the remote server just has to send a wake-up signal. I guess the question is, do you have to have cell coverage to use preferred charging times then?

 

[Ride_the_lightning]

Doesn't really make sense, the charging times are stored on the car as well, I'm guessing the remote server just has to send a wake-up signal. I guess the question is, do you have to have cell coverage to use preferred charging times then?

Seems over engineered if that’s the case. I have a 20 year old digital watch that can send a low voltage wake up signal at the same time each day without using much 12V battery…not sure why it would need a server connection but also wouldn’t surprise me if it does.

 

[EELinneman]

I spent 4 years running a cloud consulting practice. These types of outages are easy and relatively cheap to avoid from an infrastructure perspective. Ford needs to up their game.

 

[Cm12]

It’s back up and working for me as of 9:44 AM Pacific time. Wasn’t working earlier.

 

[SoriceConsulting]

I spent 4 years running a cloud consulting practice. These types of outages are easy and relatively cheap to avoid from an infrastructure perspective. Ford needs to up their game.

I think it may have something to do with the F150 Lightning, as it went 'live' today so that you can build/price. Maybe they just overloaded their Servers? Just a guess...

 

[Jimrpa]

I spent 4 years running a cloud consulting practice. These types of outages are easy and relatively cheap to avoid from an infrastructure perspective. Ford needs to up their game.

Uh oh, the consultants have arrived. Get ready for weeks of billable hours and many, many PowerPoint decks ???
Hopefully the partner overseeing the engagement will at least take us out to a couple of decent dinners ???

 

[Ride_the_lightning]

And here I thought I was angry when my Roomba was unusable for an entire day last month due to an AWS outage. Nothing like my clean floors being held hostage by a remote server, despite being on the same local network. Damn I hate lazy IoT design decisions. It’s great when it enhances my life, but since the key fob doesn’t have a remote start button, I can’t do it the old fashioned way.

I also had no way to tell it to start charging immediately from the car (“Charge to 100%”) other than editing my charge times in the car. My wife’s Audi PHEV has two physical buttons under to the charge port door. One is “charge per schedule” the other is “charge now”. Super handy.

 

[EELinneman]

I think it may have something to do with the F150 Lightning, as it went 'live' today so that you can build/price. Maybe they just overloaded their Servers? Just a guess...

Again, easy to address automatically and economically. This is cloud 101 stuff. I'm still not seeing data even after killing FP and restarting it.

 

[skiingj]

Ford and software. Not a good combo. Maybe we will get BC today. lol

I can't lock my doors from the outside with the touch button on any outside door. I hope that's not controlled by the mother ship. Just another MME glitch?

 

[alexgorod]

It’s back up and working for me as of 9:44 AM Pacific time. Wasn’t working earlier.

Doesn't look like it, and https://www.ford.com/support/vehicle-dashboard/ is spinning endlessly

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