How to Find EV Servicing Dealership?

CameraCarl

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The dealership where I got my MME earlier this year appears to have gotten out of the EV business. Any suggestions about how to find another dealer which is EV competent in my area (I live in the Twin Cities in Minnesota)?
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johnnycombo

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If you haven't already go to ford.com create an account and use the preferred dealer manage.

Ford Mustang Mach-E How to Find EV Servicing Dealership? Screenshot_20240721_200044_Firefox


Ford Mustang Mach-E How to Find EV Servicing Dealership? Screenshot_20240721_233209_Firefox
 
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CameraCarl

CameraCarl

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Thanks for your help. Having lived in the area for over 15 years, I'm familiar with several of these dealerships. I was hoping that the EV community would have a better way of identifying preferred EV dealerships which seem to need more discriminating vehicle diagnostic and repair skills than the run of the mill "replace a part and hope that fixes it" service departments. Maybe I should base my choice on the number of 2024 MMEs each dealership orders, assuming that the one that orders the most EVs will be willing and able to service them best....
 
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ToOldForThis

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Go here and click the EV certified checkbox.

https://www.ford.com/dealerships/
Funny thing is on this - my local Ford dealership does show as a Certified EV dealer when using this search. But since May, they have not taken an EV appointment because, they "don't have any EV Certified mechanics".
 

TRP

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Finding a dealer that will service your EV is easy.......................finding a dealer that will service your EV well and provide good customer service, that's another story. IMHO and experience
 

AKgrampy

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Thanks for your help. Having lived in the area for over 15 years, I'm familiar with several of these dealerships. I was hoping that the EV community would have a better way of identifying preferred EV dealerships which seem to need more discriminating vehicle diagnostic and repair skills than the run of the mill "replace a part and hope that fixes it" service departments. Maybe I should base my choice on the number of 2024 MMEs each dealership orders, assuming that the one that orders the most EVs will be willing and able to service them best....
Your dealer may still be able to service your EV if they still have a tech. Mine did. He was actually their best mechanic.
 

rbertonieresr

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I would call around. I have my MachE X in service currently with a dealer (where I bought the car) that is not listed but does have an EV tech.
 
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CameraCarl

CameraCarl

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@CameraCarl did you have any luck finding a good TC dealer?
When I got a "service vehicle now" alert I just went to the nearest Ford dealer, Apple Ford in Vadnais Heights. It took a day for an EV tech to be able to look at the car, a day to diagnose it, a day or two for parts and a day or two to complete the repair. I think the car was out of service for a week. It has been about a year so I'm not absolutely sure, but I don't remember that they had a loaner to give me. I don't have any standard to compare it to, so I can't say how it compares to other dealerships, but I'll probably take it back there if I need to.
 
 







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