Just dropped off for recall and software updates

[WyldStallyn]

1. Just picked up the car, exactly 1 week later than planned. The service manager said all updates from 21p22 and 21g01 have been applied and that they tested blue cruise. I was able to track what they were doing thanks to @WyldStallyn who graciously kept me posted. His FDRS still showed the below updates as not installed but the dealer said they installed everything that was showing up in their system. Not sure where the discrepancy is?

2. My neck still hurts from the drive back because the deceleration now is very harsh once you take your off the accelerator. Is that expected behavior?

3. Also, I don't see blue cruise. I had to re-activate the vehicle and re-connect PAAK and re-activate connected services. But I don't see an option for Blue Cruise. Any suggestions?

4. The current SYNC version is 22095 revision 421. At the bottom of that "About SYNC" page it says "Hands-Free Driving Mode available through 10-09-2022". Is that Blue Cruise? And should it not be a longer trial period?

1. CMR was updated but FDRS still reports an older version. This may keep BlueCruise from activating as the version number is not at or newer than what others have reported. DSP should have been updated in 21P22 but an earlier instruction sheet didn't include it on the list. HVAC and GSM would have only been updated if they wanted to be nice.

2. Seems to be a common report but I have a Job 2 so I don't know. There are some threads about this.

3. They did a full system reset in addition to the hard resets. Make sure you have activated BlueCruise on the Ford website and you can check using the Ford procedure:

4. This is correct. Before 10-09-2022 they will send an OTA to extend the date. Seems to be six month intervals.

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[cjljr41]

1. Just picked up the car, exactly 1 week later than planned. The service manager said all updates from 21p22 and 21g01 have been applied and that they tested blue cruise. I was able to track what they were doing thanks to @WyldStallyn who graciously kept me posted. His FDRS still showed the below updates as not installed but the dealer said they installed everything that was showing up in their system. Not sure where the discrepancy is?

2. My neck still hurts from the drive back because the deceleration now is very harsh once you take your off the accelerator. Is that expected behavior?

3. Also, I don't see blue cruise. I had to re-activate the vehicle and re-connect PAAK and re-activate connected services. But I don't see an option for Blue Cruise. Any suggestions?

4. The current SYNC version is 22095 revision 421. At the bottom of that "About SYNC" page it says "Hands-Free Driving Mode available through 10-09-2022". Is that Blue Cruise? And should it not be a longer trial period?

If you figure out Blue Cruise, let me know. I too picked up my car today and it says version 421 and Hands-Free Driving Mode available, but the dealer claims they couldn't get it to work after test driving it. I told them I'll give it a couple of weeks to see if it "irons itself out".

 

[p_haze]

The dealer just called me and said that "..a new software update was released just as I picked up my car" which was last Friday. They want me to come back in. I am not sure about the new software update being release last Friday - they probably missed something the first time. But I will take the car back to them next week to see if this can be resolved. Traveling this week. Will keep you posted.

 

[p_haze]

Finally took my car back to the dealer to fix Blue Cruise. Never worked.

I am assuming they will also apply the new 22S41 update.

 

[p_haze]

Got it back same day. BC is finally working. They said a Ford field service engineer came over to work on it.

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