Lemon Law Buy-Back

[Dlovli]

Although disappointed with losing my 2021 Select MME as a Lemon, I was very satisfied and impressed with Ford Motor Company's handling of my request to buy back after 26 days in the shop for Pre-collision assist, front camera, and black-out screen issues that could not be fixed in the dealership repair shop. Accessories aren't available for buy back, understandably but also unfortunately. Clearly, I was a fangirl living my best MME life. If you're in SoCal, you'll find my listing for those.

As part of the buy back I was offered a discount to buy another Ford was already interested in a MME upgrade, but with mark-ups and availability being scarce, we decided to buy a different electric car, used, and so far so good. It was a very difficult decision, but at least I've got some great memories and photos with Myrtle the Mustang.

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[yngwenli]

What did you move on to if you don't mind saying?

 

[Dlovli]

What did you move on to if you don't mind saying?

I opted for a used 2021 Audi e-tron with 16K miles. With all the mark up on the new MME, the Audi e-tron ended up costing me $1K LESS than the Mach-E. Not as sporty in look & feel, and had to get used to the weight, but damn, you can punch it a sports car. It moves!

 

[SyNRG]

....sorry to hear about the MME, but can't go wrong with an E-Tron, top notch interiors and great looking exterior design. ?

 

[Dlovli]

....sorry to hear about the MME, but can't go wrong with an E-Tron, top notch interiors and great looking exterior design. ?

Thanks. We laugh now about how we struggled to convince ourselves to go with the e-tron. Haha. We even walked off the lot. ?

 

[ridgebackpilot]

A couple of years ago, BMW bought back my certified pre-owned 340i sedan under California's Lemon Law. It was in the shop three times in less than six months for the same problem, which under state law meant they had to take it back.

I remember being very pleased at their customer service. The dealership didn't want to do it, but BMW North America overruled them and reimbursed me for all my out-of-pocket expenses, including my downpayment and all my monthly payments on the car. I used the proceeds to make a downpayment on my Tesla Model 3!

Too bad you had to lose your MME but it sounds as if the outcome was acceptable.

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