supared
Well-Known Member
- First Name
- John
- Joined
- Aug 29, 2021
- Threads
- 1
- Messages
- 66
- Reaction score
- 206
- Location
- Cincinnati
- Vehicles
- 2016 Mustang GT, 2021 Mach-E GT PE
- Thread starter
- #496
I understand. I wish I could have waited to start shipping until I had a perfect product. But then it would never ship. The reality is, it will never be perfect to everyone. And people were pretty upset over the timeline even in April and May. One person said they thought I was on a beach in the Bahamas. The Kickstarter funds wouldn't even cover my bills for more than a month ?. When it reached a point that I believed the Pony delivered the initial promise, then I made it a priority to deliver. I always expected to incorporate feedback to design and improvements to each successive iteration, which is why I explained that each wave would lag by at least 3-4 weeks. I didn't think anyone would be unhappy with their position and Pony.I appreciate your effort and fully understand that these were not mass-produced.
If you genuinely want feedback, mine is that I'm disappointed with the build variability between each of the buying positions. I purchased at the Pole Position not because of the reduced cost but to help get things moving along. If I had known that I would get a different design, I would have picked a later position.
I don't think anyone is "mad" at you, and we all really appreciate the hard work that went into designing and manufacturing the Lighted Pony. I also hope you can appreciate that some of us are disappointed that changes were being made on a weekly basis and that we have not benefited from them.
With any product there is continuous improvement. I could share numerous examples where I bought something and there was a better version released within weeks or months. If its any consolation, the real improvements did not take effect until 2nd Place Ponies based on what I am moving forward with. These were not funded by the original Kickstarter. They were funded by round 2.
When the last Kickstarters ship (4K), I am considering offering a discount for original supporters on the latest versions. I would recommend waiting for the RGB+headlight only. I just need to figure out how to manage it.
Regardless, sorry if I disappointed you.
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