Main Screen Resets While Driving

[MyLittlePony2022]

2022 MME GTPE received in April. I have been driving it almost daily, no issues so far. In the last two weeks, the main screen goes black, resets and then turns back on while I am driving. I was not touching anything when it happened, just driving. After this unexpected reset, the screen works fine. It is annoying. ? I am going to do a master reset on the screen and then monitor to see if this continues.

Anyone else experiencing or has experienced this issue? Any known causes? Solution(s)? I did a search and could not find anything on the forum.

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[RickMachE]

Hold down volume and right seek button for 10 seconds, that's the reset. Don't do a Sync Master Reset, that erases all your settings.

 

[SprManKalEl]

Happens every once in a while.

 

[macchiaz-o]

This happens on my '21 Job 1 every once in awhile, too. Seems more likely to happen when everything's sun baked and hot, but I'm not sure.

 

[Ford Motor Company]

2022 MME GTPE received in April. I have been driving it almost daily, no issues so far. In the last two weeks, the main screen goes black, resets and then turns back on while I am driving. I was not touching anything when it happened, just driving. After this unexpected reset, the screen works fine. It is annoying. ? I am going to do a master reset on the screen and then monitor to see if this continues.

Anyone else experiencing or has experienced this issue? Any known causes? Solution(s)? I did a search and could not find anything on the forum.

Hey there! I would like to take a closer look at your Mach-E's screen issues. To get started, can you please send over a private message with your VIN and the name/location of your local Ford dealer?

 

[Mikeg]

This happened to me yesterday. '22 GTPE with 4k kms...2500miles. Pulling out of a side street, screen goes dead, no music and then comes back like 15seconds later. Weird

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