PAAK and Keycode failure

[JDrazMME]

Paak had been working OK lately but I recently got locked out of my house since I didn't have the key fob (and house key) with me. So I started taking the fob again. Flash forward a few weeks and I get in the car without the fob. PAAK doesn't work so I entered the code - no problem. However, after a couple of stops, I could not enter the code anymore. I received the no key detected warning and the screen lit up with the enter the code message. But when I touched the box to bring down the keyboard, it didn't happen. I could not get the keyboard to show up on the screen - so I couldn't enter the code. Is that supposed to happen if the code is repeatedly used to start the car?

I called customer service and got no where and hung up on them after a while accidentally. The alarm kept going off as I pushed buttons and opened/closed the door over and over again to get the car to turn off to try again. Eventually, I had to have my wife bring me the FOB - the very person who lectured me about not having the key when I got locked out a few weeks ago. A rough 20 minutes I must say!

So was this a software meltdown or supposed to happen?

Sponsored

 

[generaltso]

Paak had been working OK lately but I recently got locked out of my house since I didn't have the key fob (and house key) with me.

Have you considered using a smart lock for your house?

 

[hack-e]

I seem to recall having the keyboard not come up for me once, but I can't recall how I fixed that problem. Never happened again. I typically reset the infotainment system by holding vol-down and next-track buttons when I get weird behavior, but I can't recall if you can do that when you don't have full access to the car. I've never had it not accept my passcode though after successfully typing it in.

With all my PaaK issues and because I need a fob when I take it in for any type of service, I always keep a fob inside a faraday pouch tucked in the center console bin.

 

[generaltso]

I always keep a fob inside a faraday pouch tucked in the center console bin.

I suggest you find a better hiding spot and not post its location on the Internet.

 

[hack-e]

I suggest you find a better hiding spot and not post its location on the Internet.

In unrelated news, there was a string of IBSM Mach-E break-ins in Austin, TX this past week.

 

[phil]

So was this a software meltdown or supposed to happen?

Software failure.

 

[Mach-Lee]

This is about the second or third case of this happening recently, here's another:

https://www.macheforum.com/site/thr...e-loss-of-confidence-trust-and-warning.29379/

 

[Logal727]

Did you have your foot on the brake pedal when you pushed the start button?

 

[phil]

This is about the second or third case of this happening, here's another:

https://www.macheforum.com/site/thr...e-loss-of-confidence-trust-and-warning.29379/

It was a problem for a bunch of us, early on, but was fixed last year:

https://www.macheforum.com/site/threads/no-prompt-to-enter-backup-start-passcode-update-fixed.12921/

It's disappointing to see the problem return.

 

[Blue highway]

I seem to recall having the keyboard not come up for me once, but I can't recall how I fixed that problem. Never happened again. I typically reset the infotainment system by holding vol-down and next-track buttons when I get weird behavior, but I can't recall if you can do that when you don't have full access to the car. I've never had it not accept my passcode though after successfully typing it in.

With all my PaaK issues and because I need a fob when I take it in for any type of service, I always keep a fob inside a faraday pouch tucked in the center console bin.

I had this happen a week or so ago... after a SW update. The screen said to enter the code... but the screen would not let me enter it. alarm ended up going off... argh...

Phone app would not start the car... said failed.

Immediate fix was Fix was to go get the fob.

Rebooting the APIM resolved the issue.

 

[JDrazMME]

It allows me to enter the code again today Just had a bad day I guess. But now my faith in no FOB is shaken.

 

[Mach-Lee]

It allows me to enter the code again today Just had a bad day I guess. But now my faith in no FOB is shaken.

Write down this reset procedure in case it happens again, seems like that usually works.

Sponsored