Please allow me to vent

[zvez]

There’s a difference between venting and whining. Just saying.

whining ratio among mach e owners is off the scales...........................

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[rugedraw]

In all due respect why do I need to do that. This is my first Forc (actually second because of the upgrade) and their customer service and technology is awful. The vehicle is beautiful and drives great. But I’m also wondering if I should have kept the Cadillac

Google Cadillac OTA Issues or GM OTA issues. They were so bad at one point a few months ago that they stopped pushing updates to all vehicles across all platforms. The grass is not always greener on the other side.

 

[Deleted member 19354]

Why would you have upgraded based on a) having a previous MME and b) being on the forum. Nothing you are experiencing is a surprise.

I went from standard range to extended

 

[RickMachE]

I went from standard range to extended

Ok? But the issues you are experiencing are not new to Mach-E owners. You have been on the forum since Sept 2023.

 

[Johnnyb]

In February when Ford heavily discounted the MME I took advantage of upgrading from a premium standard range to a GT extended range. Literally an even exchange. Since taking delivery PAAK occasionally works. I arranged the settings to my liking. Puddle lights auto lock with a chirp etc. none took hold. I’ve been on Ford Pass multiple times and just been told it’s software and to see my dealership. It’s went the shop for three days and returned with either no issues or been addressed. Friday after work none of the issues addressed. My service advisor is great but the techs basically seemed not to care. It’s going back tomorrow but I’m still angry and also apprehensive nothing gets done. Any suggestions?

Ford purchased my 21 Mach-e back. It had too many issues and was in the dealership many times.

 

[Norcolboulder]

You identify issues here - members offer help and learnings . IME your issues are - minor and I have never encountered them . Completing updates are seamless but I do charge at home at night for reduced $rates.
Good luck with you new MME and hope you get it sorted.

 

[Deleted member 19354]

You identify issues here - members offer help and learnings . IME your issues are - minor and I have never encountered them . Completing updates are seamless but I do charge at home at night for reduced $rates.
Good luck with you new MME and hope you get it sorted.

Thank you. I do with there was a Ctrl Alt Delete on the screen

 

[rreddy3]

Ford purchased my 21 Mach-e back. It had too many issues and was in the dealership many times.

I’m curious, do you currently own a different Mach e than the one Ford purchased back from you? If so, how is it doing for you?

 

[Deleted member 19354]

I’m curious, do you currently own a different Mach e than the one Ford purchased back from you? If so, how is it doing for you?

August 2023 I purchased a premium AWD standard range. I traded in for a GT in February

 

[load97]

Dealers will not charge to perform any updates to any module so long as you have a complaint that relates to said update.

Almost all will charge if out of warranty, for others reading this.

 

[load97]

Ok? But the issues you are experiencing are not new to Mach-E owners. You have been on the forum since Sept 2023.

So since they have signed up since 9/23, they have read this forum front to back daily? Is that the requirement you superficially impose?

Plenty of people join a forum, and don’t even go back to the forum but rarely if at all. Especially if they don’t consider a car more than a necessary commuter vehicle. Don’t be a troll ?.

 

[RickMachE]

Nearly 600 posts... No name calling needed.

 

[Mirak]

PAAK is never going to work as reliably as the fob. OTA updates are going to continue to kinda suck.

But otherwise, the dealer should be able to get your software to relatively stable cocktail but getting it up to date. You’re under warranty, and they’ll likely get it working.

I bought a first edition back in 2021, and I’ve made close to a dozen visits to the dealership in the last three years for various warranty repairs. More than half of those were software related. It runs pretty stable now other than sporadic PAAK bullshit. I’ve accepted the CRAAP because I don’t want to carry a fob.

 

[Johnnyb]

August 2023 I purchased a premium AWD standard range. I traded in for a GT in February

Yes I have a 23 premium with extended battery . So far no problems at all. It gets 306 miles per charge. I only charge to 85%.

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