Repeated Charge Faults

[NmbrsNvrLie]

They are not constant, but several times per week I’m getting charge fault notifications which on my new GT which then stops charging. It’s not the Ford Mobile charger I’m using because it’s the car which shuts it off. The light on the charger is still Blue, but the car charging indicator inside the flap is not lit up. All I have to do is unplug it and plug it back in and the car starts charging again. Never had this issue with my First Edition. Anyone know what this is indicative of? I know a lot about electric cars, but not battery tech. Never had issues like this with my Tesla, Volts or Outlander PhEVs though. Can my dealer get me more info on the issue?

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[dixiekidd88]

They are not constant, but several times per week I’m getting charge fault notifications which on my new GT which then stops charging. It’s not the Ford Mobile charger I’m using because it’s the car which shuts it off. The light on the charger is still Blue, but the car charging indicator inside the flap is not lit up. All I have to do is unplug it and plug it back in and the car starts charging again. Never had this issue with my First Edition. Anyone know what this is indicative of? I know a lot about electric cars, but not battery tech. Never had issues like this with my Tesla, Volts or Outlander PhEVs though. Can my dealer get me more info on the issue?

Having the same issue recently. Past 2 months or so has been every other day or every three days sometimes 3 days in a row. Had any luck figuring it out? Ours is a PREM XAWD

 

[NmbrsNvrLie]

No news. Prob going to pop up to dealer on Saturday to at least get it logged so someone can investigate.

 

[billyp]

Same thing since I got mine in early September. Took it into the dealer last Tuesday and they reprogrammed a bunch of stuff -- don't have a comprehensive list.

That seemed to solve the problem until last night where it faulted again.

There were a couple codes listed that I'll have to look up when I get home. Codes indicated it might be a problem with the charge cable. I don't think it's the cable since I traded my friend who has a first edition and I still charge faulted and he was able to charge with my cord.

I am seeing an amber light on the charge box even though it's pretty cold here -- high 40s.

 

[NmbrsNvrLie]

Set appointment for 2 weeks out. It’s not urgent as it’s still charging most of the time. I’m using same charge cord as my First Edition so know it’s a car problem and not a charger problem.

 

[billyp]

Here’s what the diagnosis was for mine.

 

[court0901]

same issue here the past 2 days. car is set to charge to 80%, 11p-5a during my electric company cheap times. charging stopped and I got charge fault notice via ford pass both days at 2:15am. I was actually awake for it last night, went to garage and found no amber lights. unplugged, plugged back in and it started charging again. using mobile charger.

 

[billyp]

I solved my issues once and for all by moving to a grizzl-e classic charger.

 

[NmbrsNvrLie]

Figured out my issue was with the Ford Mobile charger as I have a second level 2 unit that worked without issue. Dealer confirmed and they got me a new charger under warranty.

 

[fallguy]

I have only had two charge error faults since I bought my first Mach-E last Feb. In the past week, I have had 5. Every single time I have tried to charge, it gives me a fault. Which is annoying when low and trying to charge overnight, wake up and there was a fault at 1 am and the battery is low still.

I have the supplied charger that came with the car. Before when there was a fault, the light on the charger was amber and not blue. Now the charger light is blue, but still gives a fault.

I have unplugged the charger from the wall to try and reset it, still happens. I don't want to buy a 3rd party charger, the supplied charger has worked fine for a year. I don't need wifi control or faster speeds, I am home every day. I am at a loss as to what I can do now though, I can't keep having faults every time I charge. It just happened again and I unplugged it and plugged it back in, back to charging again.

 

[Ford Motor Company]

I have only had two charge error faults since I bought my first Mach-E last Feb. In the past week, I have had 5. Every single time I have tried to charge, it gives me a fault. Which is annoying when low and trying to charge overnight, wake up and there was a fault at 1 am and the battery is low still.

I have the supplied charger that came with the car. Before when there was a fault, the light on the charger was amber and not blue. Now the charger light is blue, but still gives a fault.

I have unplugged the charger from the wall to try and reset it, still happens. I don't want to buy a 3rd party charger, the supplied charger has worked fine for a year. I don't need wifi control or faster speeds, I am home every day. I am at a loss as to what I can do now though, I can't keep having faults every time I charge. It just happened again and I unplugged it and plugged it back in, back to charging again.

Hi there! Can you send us a PM with your VIN and Ford dealership information? I’d be happy to look into this on my end.

 

[Shekhar]

SOS : -

My MME Premium is getting these fault issues every day now. Lately it's 5-6 times in a night. Starts at 9:30 PM and till like morning 6:00 AM. Somebody please help, this way I won't be able to use this car. My wife drives it everyday for 120 miles. We cannot afford any charge faults specially in winters.

I do use 240V 50Amp connection with a long 25 ft connecter wire from my kitchen with a Neo splitter. Not sure if the length could be it. It was all fine the first one and a half month but started when one day we used 3rd party outside chargers and then it started the next day. Not sure if it’s related but it could be. It’s becoming annoying.

 

[fallguy]

Hi there! Can you send us a PM with your VIN and Ford dealership information? I’d be happy to look into this on my end.

PM sent.

 

[court0901]

PM sent.

Same here. let me know if you get a resolution. if it happened again tonight I was going to take to dealer this weekend. I've had my car since Nov 2021.

 

[Oregon owner]

Same for us. We got the car last spring and never had this problem until last month when it went into Ford for the system update. We gave the car to Ford service last week to investigate and they couldn't replicate the problem. Last night we plugged it in and went to bed and then at 1:15 am we got a "Scheduled charge did not begin" messages. We un-plugged and then re-plugged this morning and it began charging again. This happens multiple times a day since the system update.

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