Shipping Tracking (Rail) question

pranavs17

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In order to track the Kansas City -> Canada rail car you need the CP rails railcar number.

You first need the mach-e to be handed to CP Rails at Richards-Gebaur 6R ramp. Seeing that we're on the same build week, it should be at the stage. Once its handed to CP rails you should be able to obtain the number either from your dealership or Ford USA agent.

Once you have the CPR railcar number, you will be able to track it via the automated tracking phoneline.

1-888-999-8111
Option 1
Option 1
Railcar Number followed by ##

Let me know if you need any help or have other questions.
Good luck!
Hi,

I got the CP railcar number and it goes like BNSF30285. What do I key in the IVR when it asks for the railcar number? I tried 30285 and it didn't work, neither did 267930285
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bobbi1977

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Hi,

I got the CP railcar number and it goes like BNSF30285. What do I key in the IVR when it asks for the railcar number? I tried 30285 and it didn't work, neither did 267930285
Any chance you’d be able To check the status of mine again? Hahahhaa They still won’t give me anything. ???. I soooo appreciate it! Lmao
 

pranavs17

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Any chance you’d be able To check the status of mine again? Hahahhaa They still won’t give me anything. ???. I soooo appreciate it! Lmao
Sure. Please send me a DM with the order # and Vin # for vehicle.
 

Odiethedog

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Hi,

I got the CP railcar number and it goes like BNSF30285. What do I key in the IVR when it asks for the railcar number? I tried 30285 and it didn't work, neither did 267930285
My railcar # is 6 digits after BNSF

is there a chance that you're missing a digit?

You should only need to input the 6 digit number and the system will prompt you with possible initials.
 

pranavs17

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My railcar # is 6 digits after BNSF

is there a chance that you're missing a digit?

You should only need to input the 6 digit number and the system will prompt you with possible initials.
Thanks for this. I talked to Ford USA and the number was indeed 6 digits. Car has reached Toronto Railyard.

Now it needs to get to the dealer. Hopefully that doesn't take too much time.
 


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bobbi1977

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Man. I need mine to get to Toronto! Lol
 

Odiethedog

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@bobbi1977

here is the status update I got for you. I've mentioned in other threads, different agents can yield varying degrees of information.

Vandra: Your 2022 Mustang Mach-e - VIN XXXXXXXXXX3780 is In Transit. The Secondary status is Arrived at Junction Point (Kansas City Southern Railway Co ). The Railcar # is TTGX995259 (Canadian Pacific Railway ). The vehicle location is Kansas City Ja, MO. The estimated arrrival date is Dec-21-2022. Last updated 11-25-2022


Your 2022 Mustang Mach-e - VIN XXXXXXXXXX3685 is In Transit. The secondary status is received. The vehicle location is Ramp 6R, Richards-gebaur, MO. The estimated arrival date is Dec-20-2022. The Railcar # is AOK 501687 (Kansas City Southern Railway Co ). Last updated 11-23-2022
Mach-e 3780 has been recieved by CP Rails with railcar #TTGX995259
congrats! you can now join us in the railcar stalking rabbit hole!

Mach-e 3685 is currently in Richards-gebaur 6R (next step is getting on CP Rails railcar!)

now.. here is pure personal speculation, please take it as a grain of salt. Mach-e 3685's last update was 11-23-2022 unlike the other car. So.. it might be possible that it is on the same railcar as 3780, but has yet to be updated. I am basing this on your build dates and the fact that both of your maches shared the same railcar from mexico -> KC

Hope this information help!

Oh btw, before you get too excited as I did when I got my CPR railcar #, if you call the tracking line, and it reports "Interchange, Delivery to Toronto/Ontaio", that does not mean it has already arrived its destination. That is basically the default report when the railcar has not departed its origin yet.

I did that myself last weeking thinking my car was already in vancouver, little did I know........ o_O
 
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bobbi1977

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@bobbi1977

here is the status update I got for you. I've mentioned in other threads, different agents can yield varying degrees of information.



Mach-e 3780 has been recieved by CP Rails with railcar #TTGX995259
congrats! you can now join us in the railcar stalking rabbit hole!

Mach-e 3685 is currently in Richards-gebaur 6R (next step is getting on CP Rails railcar!)

now.. here is pure personal speculation, please take it as a grain of salt. Mach-e 3685's last update was 11-23-2022 unlike the other car. So.. it might be possible that it is on the same railcar as 3780, but has yet to be updated. I am basing this on your build dates and the fact that both of your maches shared the same railcar from mexico -> KC

Hope this information help!

Oh btw, before you get too excited as I did when I got my CPR railcar #, if you call the tracking line, and it reports "Interchange, Delivery to Toronto/Ontaio", that does not mean it has already arrived its destination. That is basically the default report when the railcar has not departed its origin yet.

I did that myself last weeking thinking my car was already in vancouver, little did I know........ o_O
Ok cool! So, one has a rail car number. One doesn’t. So I just find the phone number then and start calling? Lmao.

gosh I hope this comes earlier. Hahaha. Can I bug you again later this week for the second one? Kills me how some people can tell you more than others. I really appreciate it.
 

Odiethedog

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Ok cool! So, one has a rail car number. One doesn’t. So I just find the phone number then and start calling? Lmao.

gosh I hope this comes earlier. Hahaha. Can I bug you again later this week for the second one? Kills me how some people can tell you more than others. I really appreciate it.
I think I posted the number of the tracking system on the 1st page of thread.

I will see if I can get you an update on the other car, can't garuntee any results though.
 
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bobbi1977

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You are too awesome for words! I really appreciate your kindness!!!
 

Odiethedog

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You are too awesome for words! I really appreciate your kindness!!!
You're welcome!

Keep us updated with your railcar progress, it's pretty fun tracking it across the country. Can be pretty addictive though.
 
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bobbi1977

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You're welcome!

Keep us updated with your railcar progress, it's pretty fun tracking it across the country. Can be pretty addictive though.
Hahaha. I will…. If I can figure it out! ?
 
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bobbi1977

bobbi1977

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1-888-999-8111
Option 1
Option 1
Enter "995259"
Then just listen really carefully

hahaha. Awesome. I have adhd and this stuff overwhelms me… and at the end of the day I’m fried! I will try it tomorrow and see what happens. Lol. ??
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